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For Companies We are hiring! Join our team at our family-run forecourt and supermarket. Are you a passionate and motivated individual with a knack for leading teams and delivering exceptional customer experiences? If so, we want you to join our close-knit team!
Our store has expanded! We are thrilled to share that our new store has just undergone a complete renovation and expansion to enhance both our customer experience and team environment. This expansion has presented new opportunities, new roles, and an even more exciting atmosphere to work in. Don’t miss out on being a part of this exciting journey! We have opportunities for both full-time and part-time roles.
As a Team Leader, you will play a crucial role in leading a dedicated team, driving store performance, and providing top-tier service to every customer that visits our store.
What you’ll do:
- Work with the management team to deliver exceptional customer service, while ensuring best practices, policies, and procedures are followed by the team as a whole.
- Foster a collaborative team environment, supporting your team by managing resources, time, and actively working alongside them on the shop floor.
- Utilise your knowledge of merchandising to drive retail success.
- Motivate and lead your team to exceed targets and achieve goals.
- Train and mentor new team members.
- Oversee cash management and ensure accuracy.
- Contribute fresh ideas to drive store priorities and performance.
- Step into the Post Office role when required.
What we’re looking for:
- 12 months’ experience in a retail environment.
- 12 months’ experience in a supervisory/leadership role.
- Passion for customer service and team success.
- Experience of managing cash and resources effectively.
- Must be 18+ and able to pass a Basic Disclosure check (due to legislation).
- Understanding of commerciality in a retail environment.
- Spar/Post Office experience is highly desirable.
Additional Info:
- Pay: £14.35 - £14.85 based on experience.
- Expected hours: 16 - 42.5 per week.
- Benefits: Company pension, employee discounts, bonus schemes.
- Schedule: 8-9 hour shifts, Monday to Friday, with weekend availability essential.
- Store hours: 06.00 to 23.00, Monday to Sunday.
Ready to take on a dynamic leadership role and be a part of a tight-knit team that values your contribution? Apply now and make a difference with us!
Duty Manager employer: Norman Watt & Son Limited
Contact Detail:
Norman Watt & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Team Leader role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you’re passionate about customer service and team success by sharing specific examples from your past experiences that align with our mission.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us you’re serious about joining our family-run supermarket.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit for our team.
How to prepare for a job interview at Norman Watt & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family-run supermarket and forecourt. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare specific examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance. This will give the interviewers confidence in your leadership capabilities.
✨Emphasise Customer Service Excellence
Since the role focuses heavily on delivering exceptional customer experiences, be ready to discuss your approach to customer service. Share stories that highlight your passion for helping customers and how you've gone above and beyond to ensure their satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, store goals, and how they measure success. This shows that you're not just interested in the job, but also in contributing to the team's success and growth.