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For Companies At a Glance
- Tasks: Lead a passionate team, deliver exceptional customer service, and drive store performance.
- Company: Join our family-run supermarket and forecourt with a close-knit team culture.
- Benefits: Competitive pay, employee discounts, pension scheme, and bonus opportunities.
- Other info: Flexible hours, dynamic environment, and a chance to make a real impact.
- Why this job: Be part of an exciting journey in a newly renovated store with growth potential.
- Qualifications: 12 months' retail and supervisory experience, passion for customer service.
The predicted salary is between 29800 - 30800 £ per year.
We're Hiring! Join Our Team as a Team Leader at Our Family-Run Forecourt and Supermarket! Are you a passionate and motivated individual with a knack for leading teams and delivering exceptional customer experiences? If so, we want YOU to join our close-knit team at our local, family-run supermarket and forecourt!
Exciting Times Our Store has Expanded! We're thrilled to share that our new store which has just undergone a complete renovation and expansion to enhance both our customer experience and team environment. This expansion has presented new opportunities, new roles, and an even more exciting atmosphere to work in. Don't miss out on being a part of this exciting journey! We have opportunities for both Full Time and Part Time roles.
As a Team Leader, you'll play a crucial role in leading a dedicated team, driving store performance, and providing top-tier service to every customer that visits our store.
What you'll do:
- Work with the management team to deliver exceptional customer service, while ensuring best practices, policies, and procedures are followed by the team as a whole.
- Foster a collaborative team environment, supporting your team by managing resources, time, and actively working alongside them on the shop floor.
- Utilise your knowledge of merchandising to drive retail success.
- Motivate and lead your team to exceed targets and achieve goals.
- Train and mentor new team members.
- Oversee cash management and ensure accuracy.
- Contribute fresh ideas to drive store priorities and performance.
- Step into the Post Office role when required.
What we're looking for:
- 12 months' experience in a retail environment.
- 12 months' experience in a supervisory/leadership role.
- Passion for customer service and team success.
- Experience of managing cash and resources effectively.
- Must be 18+ and able to pass a Basic Disclosure check (due to legislation).
- Understanding of commerciality in a retail environment.
- Spar/Post Office Experience is highly desirable.
Additional Info:
- Pay: £14.35 - £14.85 based on experience.
- Expected hours: 16 - 42.5 per week.
- Benefits: Company pension, employee discounts, bonus schemes.
- Schedule: 8-9 hour shifts, Monday to Friday, with weekend availability essential.
- Store hours: 06.00 to 23.00, Monday to Sunday.
Ready to take on a dynamic leadership role and be a part of a tight-knit team that values your contribution? Apply now and make a difference with us!
Duty Manager in Antrim employer: Norman Watt & Son Limited
Contact Detail:
Norman Watt & Son Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our family-run supermarket and forecourt. Understanding our values and what makes us tick will help you connect with the team and show that you're genuinely interested in being part of our exciting journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past experiences where you've led a team or delivered exceptional customer service. We love hearing about how you've motivated others and tackled challenges, so be ready to share those stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. First impressions matter, and we want to see that you take pride in your appearance, just like we take pride in our store!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great way to remind us of your passion for customer service and leadership, and it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Duty Manager in Antrim
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our family-run supermarket!
Tailor Your Experience: Make sure to highlight your relevant experience in retail and any supervisory roles you've held. We love seeing how your past experiences align with what we’re looking for, so don’t hold back on those details!
Be Authentic: We appreciate honesty and authenticity in applications. Share your unique personality and what makes you a great fit for our close-knit team. Remember, we’re looking for someone who will blend well with our family atmosphere!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to joining our exciting journey!
How to prepare for a job interview at Norman Watt & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family-run supermarket and forecourt. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Be ready to discuss how you can foster a collaborative environment and drive store performance.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of specific instances where you went above and beyond for a customer or handled a difficult situation. Highlight your passion for delivering exceptional service and how you can instil that in your team.
✨Bring Fresh Ideas to the Table
The job description mentions contributing fresh ideas to drive store priorities. Come prepared with a few suggestions on how you could improve customer experience or boost sales. This shows initiative and that you're already thinking about how to make a positive impact.