Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and contribute to exciting projects.
- Company: Join Norgine, a leading healthcare organisation with a dynamic team.
- Benefits: Enjoy competitive pay, travel opportunities, and professional growth.
- Why this job: Make a real impact in IT while working with innovative technologies.
- Qualifications: Fluent in German, experience in IT support, and strong communication skills.
- Other info: Frequent travel across Europe and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
IT Support Analyst – German Speaker Highly DesirableNorgine, Uxbridge, England, United Kingdom
4 days ago • Be among the first 25 applicants
This range is provided by Norgine. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeWe have an exciting opportunity for an IT Support Analyst to join Norgine. The person holding this position will report to the Director – IT Lead and be a member of the IT team. The core responsibility of the IT Support Analyst is to be accountable for 1st / 2nd line support on all aspects of the IT infrastructure, covering desktop hardware/software through to the Server infrastructure for local areas. This will be a permanent role and will require regular travel.
Responsibilities
Additional IT project work to provide technical knowledge and hands-on support to build, configure and document supporting IT infrastructure
Provide 1st and 2nd line support for all aspects of the IT infrastructure at regional level
Provide IT training when required
Raise and track non-stock IT purchasing in line with the approved budget and forecast and ensure the delivery of the IT orders
Ensure Service Desk incidents/requests are resolved effectively and within the agreed SLA
Contribute to and follow all IT processes as required by IT Management
Actively participate in local/global projects as required by IT Management
Participate in process improvements locally or globally as required by IT Management
Participate in new hardware evaluation processes
Participate in Cyber security or other IT awareness sessions
Initiate or participate in best practice activities with IT colleagues from other teams
Build effective relationships with colleagues and the business to ensure effective IT service delivery
Administer Active Directory accounts
LAN / WAN support
Manage third party companies (maintenance and support)
Frequent travel will be required in Europe
Occasional out of hours work may be required
Qualifications
Experience in IT/1st line support within an MS environment and with Apple devices
Excellent verbal and written English
Fluent in German, Italian or Spanish
Proven project management experience and knowledge of project management methodologies
Knowledge of GxP, GAMP and regulatory guidelines is highly desirable
Good business process understanding to drive effectiveness and efficiency in all business processes
Strong written and oral communication skills; ability to present ideas in business-friendly language
Analytical, evaluative, and problem-solving abilities; service orientation
Excellent people skills; ability to build effective relationships
Ability to prioritize and manage time effectively
Self-motivated and enthusiastic; capable of working without supervision; a committed team player
Experience with Microsoft environment: Active Directory, Azure AD, O365, InTune
Helpdesk troubleshooting skills
Strong knowledge of ServiceNow
Disclaimer: This job description is a summary of typical functions of the role; not an exhaustive list of all responsibilities, tasks and duties. Norgine reserves the right to change responsibilities to meet business and organisational needs as necessary.
BenefitsOur benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information.
If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Norgine by 2x
Get notified about new Information Technology Support Analyst jobs in Uxbridge, England, United Kingdom .
We\’re not providing more content in this refinement to avoid duplications from the original input.
#J-18808-Ljbffr
IT Support Analyst - German Speaker Highly Desirable employer: Norgine
Contact Detail:
Norgine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - German Speaker Highly Desirable
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at Norgine. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of the company. We recommend researching Norgine’s projects and values so you can show how you fit right in!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or use online resources to get comfortable answering common IT support questions. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace IT Support Analyst - German Speaker Highly Desirable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with 1st and 2nd line support, especially in MS environments and with Apple devices. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for our team. Don’t forget to mention your language skills if you speak German, Italian, or Spanish!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing analytical and evaluative skills in action, so share specific instances where you’ve made a difference in service delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Norgine!
How to prepare for a job interview at Norgine
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of 1st and 2nd line support, especially within an MS environment and with Apple devices. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your practical experience.
✨Show Off Your Language Skills
Since fluency in German is highly desirable, don’t shy away from showcasing your language skills during the interview. Practice answering common interview questions in German to demonstrate your proficiency and confidence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and service orientation. Think of examples where you've successfully resolved IT issues or improved processes, and be ready to explain your thought process clearly.
✨Build Rapport with Your Interviewers
Remember, it's not just about your technical skills; it's also about how well you can connect with others. Be friendly, engage with your interviewers, and show enthusiasm for the role and the company. This will help you stand out as a team player.
