Visitor Experience Leads in Norwich

Overview

Norfolk Wildlife Trust are seeking Visitor Experience Leads to deliver exceptional visitor experience as well as ensuring every guest feels welcome and inspired to support nature. In this role, you\’ll lead the delivery of an exceptional visitor experience at our centres, ensuring every guest feels welcome and inspired to support nature.

Responsibilities

• Lead the delivery of an exceptional visitor experience at our centres, ensuring every guest feels welcome and inspired to support nature.
• Oversee day-to-day operations including retail and ticket sales, membership recruitment, and volunteer coordination, while maintaining high standards of safety and service.
• This is a hands-on position requiring strong communication, organisational skills, and a passion for wildlife.

Requirements

• Strong communication and organisational skills
• Passion for wildlife
• Flexibility to work weekends and occasional travel between sites

About Norfolk Wildlife Trust

Norfolk Wildlife Trust is the county\’s largest environmental charity, committed to the protection and enhancement of Norfolk\’s wildlife and wild places.

Benefits

In return, we offer a competitive benefits package.