At a Glance
- Tasks: Ensure the care and welfare of detained individuals while maintaining safety and security.
- Company: Join Suffolk Police and be part of a dedicated team making a difference.
- Benefits: Competitive salary, shift allowance, and comprehensive training provided.
- Other info: Flexible locations and hours available, with excellent career progression opportunities.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Good communication skills, ability to handle conflict, and teamwork experience required.
The predicted salary is between 30000 - 40000 € per year.
Detention Officer opportunities (full and part-time) have arisen, and are anticipated over the next 12 months, at the following locations: Kings Lynn, Aylsham, Wymondham, Martlesham, Bury St Edmunds and Great Yarmouth.
The mandatory training for successful candidates will be for 4 weeks, with the first training course commencing 10th August 2026 (to be held at Martlesham, Suffolk) followed by 2 weeks shadowing. There is a requirement that full accreditation as a Custody Detention Officer is achieved on conclusion of the training.
Custody Detention Officers are responsible for:
- the care and welfare of detained persons whilst in custody
- the provision of food, drink and medication as directed
- conducting basic health assessments
- facilitating religious observance
- making reasonable adjustments for the disabled
You must also be able to demonstrate good communication and interpersonal skills, with previous experience of effectively handling conflict and have the ability to work in restricted areas and confined spaces.
In addition, the duties will also include:
- undertaking general care and maintenance checks to ensure cells, interview and changing rooms are clean, tidy and undamaged
- completing all administration functions in the custody suite
- taking fingerprints, photographs and DNA samples and drug testing on arrest samples from the detainee
- undertaking escort duties and constant observation of detainees when required
It is essential that applicants meet the following criteria:
- Demonstrate good numeracy and literacy skills
- Demonstrate good face-to-face customer service skills
- Demonstrate the ability to maintain control of difficult situations and individuals
- Physical ability to effectively restrain detainees
- Experience of working to strict procedures and guidelines
- Experience of working effectively as part of a team
- Demonstrate the ability to be resilient and manage time critical priorities
- Good basic keyboard skills with working knowledge of Microsoft Office suite
- Full driving licence due to the need to drive police vehicles
It is desirable that applicants meet the following criteria:
- Previous experience of supervising the welfare of others
If you would like an informal discussion about the post, please contact Barry.Abbott@suffolk.police.uk.
There are a range of posts available across the Counties and your preference of location/s and hours will be requested initially at the application stage. The first round of interviews are scheduled to be held w/c 8th June 2026.
Please note, a shift allowance of 20% applies to the full-time role, but this will be pro-rata'd for those on part-time working patterns. Team allocation will be determined by the resourcing needs of the function at the time of appointment.
Custody Detention Officer employer: Norfolk & Suffolk
As a Custody Detention Officer, you will join a supportive and dynamic team dedicated to ensuring the care and welfare of detained individuals across various locations in Suffolk. Our commitment to employee development is reflected in our comprehensive training programme and ongoing growth opportunities, fostering a culture of resilience and teamwork. With competitive benefits, including a shift allowance and flexible working patterns, we strive to create a rewarding work environment that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Detention Officer
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Custody Detention Officer, like caring for detainees and handling conflict. This way, you can show off your knowledge during interviews and stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since good interpersonal skills are key for this role, try role-playing scenarios with friends or family. This will help you feel more confident when discussing how you'd handle difficult situations in the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former Custody Detention Officers on LinkedIn or local community groups. They can provide insider tips and maybe even refer you to open positions. Plus, it shows you're genuinely interested in the role!
✨Tip Number 4
Apply through our website! We make it super easy to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team. Don't miss out on the chance to land that Custody Detention Officer position!
We think you need these skills to ace Custody Detention Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Custody Detention Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t forget to emphasise your communication and interpersonal skills! We want to see how you've effectively handled conflict in the past, so share specific examples that demonstrate your ability to maintain control in difficult situations.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Make sure your numeracy and literacy skills shine through!
Apply Through Our Website:Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to us directly. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Norfolk & Suffolk
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Custody Detention Officer. Familiarise yourself with the key duties, such as caring for detained persons and conducting health assessments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples that demonstrate your communication and conflict management skills. Think of situations where you've successfully handled difficult individuals or maintained control in challenging environments. This will highlight your suitability for the role and reassure the interviewers of your capabilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Practice responding to hypothetical situations related to the job, like how you'd handle a distressed detainee or manage a conflict. This will showcase your problem-solving skills and ability to think on your feet.
✨Dress Appropriately
While the role may involve uniforms, it's important to dress smartly for the interview. Opt for professional attire that reflects your seriousness about the position. First impressions matter, and looking the part can set a positive tone for the conversation.
