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- Tasks: Join the Central Ticket Office team as a Conditional Offer Clerk, handling tickets and camera offences.
- Company: Be part of a vital police support team at Bethel Street Police Station.
- Benefits: Enjoy a hybrid work model with competitive pay and opportunities for growth.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Basic data input experience, good communication skills, and ability to work in a team are essential.
- Other info: Previous experience in a police or legal setting is a plus!
The predicted salary is between 24675 - 25626 £ per year.
An opportunity has arisen to join the Central Ticket Office team as a Conditional Offer Clerk.
This role includes dealing with officer-issued tickets and Safety Camera offences.
Main duties include:
- Receiving and actioning information received from camera technology systems and tickets issued by Police Officers
- Accurately inputting and processing all notices/tickets
- Assisting in the preparation of process files
- Answering enquiries by telephone and correspondence from the general public, police officers and other agencies
- General administration tasks to include filing, copying and dealing with incoming mail
- Viewing and verification of camera detected offences
- Preparing letters and reviewing correspondence deciding on the appropriate action for dealing with the content
- Liaising with the Central Ticket Office Enquiry Officers for internal and external force enquiries and personal service of documents
- Any other duties that are commensurate with the role and grade as may be requested by line management
It is essential that applicants meet the following criteria:
- Experience of accurately inputting data to computerised systems
- Basic keyboard skills with experience of working with Microsoft Word
- Good verbal communication skills with experience with dealing with telephone enquiries
- Proven experience of organising and prioritising tasks effectively to achieve deadlines
- Demonstrate good numeracy and literacy skills
- Proven ability to work as effective member of team
It is desirable that applicants meet the following criteria:
- Previous experience within a police or legal environment
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Conditional Offer Clerk - £24,675 - £25,626, Bethel Street Police Station (Hybrid) employer: Norfolk & Suffolk Constabularies
Contact Detail:
Norfolk & Suffolk Constabularies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conditional Offer Clerk - £24,675 - £25,626, Bethel Street Police Station (Hybrid)
✨Tip Number 1
Familiarise yourself with the specific duties of a Conditional Offer Clerk. Understanding the nuances of dealing with officer-issued tickets and Safety Camera offences will help you stand out during interviews.
✨Tip Number 2
Brush up on your data inputting skills. Since accuracy is key in this role, being able to demonstrate your proficiency with computerised systems will give you an edge over other candidates.
✨Tip Number 3
Practice your verbal communication skills. As you'll be handling enquiries from the public and police officers, showcasing your ability to communicate clearly and effectively can make a significant difference.
✨Tip Number 4
Highlight any experience you have in a team environment. This role requires collaboration with various departments, so demonstrating your ability to work well within a team can strengthen your application.
We think you need these skills to ace Conditional Offer Clerk - £24,675 - £25,626, Bethel Street Police Station (Hybrid)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Conditional Offer Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with data input, customer service, or administrative tasks. Use specific examples to demonstrate your skills in handling enquiries and managing tasks effectively.
Showcase Communication Skills: Since good verbal communication is essential for this role, make sure to mention any relevant experience dealing with telephone enquiries or correspondence. Consider including a brief example of how you successfully resolved an issue through effective communication.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Norfolk & Suffolk Constabularies
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Conditional Offer Clerk. Familiarise yourself with the tasks mentioned in the job description, such as processing tickets and handling enquiries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Data Entry Skills
Since the role requires accurate data inputting, be prepared to discuss your experience with computerised systems. Bring examples of how you've successfully managed data entry tasks in the past, highlighting your attention to detail and efficiency.
✨Demonstrate Communication Skills
Good verbal communication is key for this position. Practice answering common interview questions clearly and confidently. You might also want to prepare for scenarios where you need to explain complex information simply, as you'll be dealing with the public and other agencies.
✨Emphasise Teamwork and Organisation
The ability to work well in a team and manage your time effectively is crucial. Be ready to share examples of how you've collaborated with others and prioritised tasks in previous roles. This will show that you're a reliable team player who can handle the demands of the job.