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- Tasks: Guide cancer patients through their journey, providing support and information.
- Company: Join the NNUH Cancer Services team making a real difference.
- Benefits: Flexible hours, gym discounts, excellent pension, and career development support.
- Why this job: Be a vital support for patients during challenging times and enhance your skills.
- Qualifications: Empathy, good communication, and IT skills; experience in health or social care is a plus.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 30000 - 48000 £ per year.
The NNUH Cancer Services team is growing its Information and Support Services with additional Cancer Care Navigator posts. As a Cancer Care Navigator, you will be uniquely positioned to direct newly diagnosed cancer patients through a Holistic Needs Assessment (HNA) process, providing information and support and signposting to relevant services. This enables patients and their carers to navigate the health and social care system and promote self-care. The team works closely with the body site clinical teams, local charities and inpatient care areas.
Key aspects of the role involve daily and direct (e.g., telephone and face‐to‐face) communication with patients, relatives, carers, and other health and social care professionals. This may be through telephone contact to undertake an HNA; manning the NNUH Information Pod or Cromer Centre for drop‐in advice and information; through holding and supporting outreach services in the community; holding Health and Wellbeing events to support self‐management; visiting patients within clinical areas. The information and nature of communication is sensitive. Communication in this context requires a high degree of empathy, understanding, diplomacy, confidentiality and integrity.
Responsibilities
You will be required to work from the Rouen road office and rotate through the information and support services at NNUH and Cromer. You will be expected to be able to talk to patients and carers confidently in clinical settings, and on the telephone.
Qualifications
- Ability to deal with complex and difficult emotional situations
- Awareness of the health and social care environment
- Good IT skills that can cross different NHS IT systems
- Effective organisational skills
- Good communication skills
You will be a self‐motivated and enthusiastic individual with experience and understanding of the health and social care environment. A previous experience in a clinical role or administrative role with transferable skills will be considered.
Benefits
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream – access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24‐hours confidential counselling support
- On‐site Nursery at NNUH Colney Lane
- On‐site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Contact
For further details / informal visits contact: Name: Rachel Casey Email address: Rachel.casey@nnuh.nhs.uk Telephone number: 01603 647175
Macmillan Cancer Care Navigator in London employer: Norfolk & Norwich University Hospital
Contact Detail:
Norfolk & Norwich University Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Macmillan Cancer Care Navigator in London
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at NNUH. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Practice your communication skills! Since you'll be talking to patients and carers, it’s crucial to sound confident and empathetic. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with NHS IT systems if you can. Being tech-savvy will make you stand out and show that you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Macmillan Cancer Care Navigator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Cancer Care Navigator role. We want to see how you can bring your unique touch to our team!
Showcase Your Communication Skills: Since this role involves a lot of direct communication with patients and healthcare professionals, be sure to demonstrate your effective communication skills in your written application. We love seeing examples of empathy and understanding!
Highlight Relevant Experience: If you've got experience in health and social care or any clinical roles, make it shine! We’re looking for those transferable skills that will help you navigate complex situations with ease.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team at NNUH.
How to prepare for a job interview at Norfolk & Norwich University Hospital
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Cancer Care Navigator does. Familiarise yourself with the Holistic Needs Assessment process and how it impacts patients. This will help you articulate your understanding of the role and show your genuine interest.
✨Show Empathy and Communication Skills
Since this role involves sensitive communication, prepare examples that demonstrate your empathy and ability to handle difficult emotional situations. Think about times when you've successfully communicated with patients or clients in a compassionate way.
✨Know the Health and Social Care Environment
Brush up on your knowledge of the health and social care system, especially as it relates to cancer services. Being able to discuss relevant local charities and support services will show that you're proactive and well-informed.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewer. This could be about the team dynamics, the types of outreach services they provide, or how they measure success in the role. It shows you're engaged and serious about the position.