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- Tasks: Lead shifts and support tenants in maintaining their independence.
- Company: Join a caring team at Grays Fair Court, Norwich.
- Benefits: Competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in care and strong communication skills required.
- Other info: Full training provided and excellent career growth opportunities.
The predicted salary is between 25753 - 27936 £ per year.
Overview
Reablement Support Lead (Days) 8981 | Permanent contract | £25,753 to £27,936 per annum (Scale F) | 33.32 hours per week | Grays Fair Court, Norwich
Weekends and bank holidays on a rota basis. Working 1 in 3 weekends.
Would you like to work in a Housing with Care setting, supporting people to live independently with dignity and choice? Then this role could be perfect for you. Grays Fair Court is part of the wider Norfolk First Response Service which consists of Norfolk First Support and Swift Response.
We have a vacancy at Grays Fair Court, a Housing with Care site in Norwich. As a Reablement Support Lead, you will work closely with Operational Managers and Reablement Support Workers to support tenants in maintaining their independence and ensure the smooth running of the service.
Key responsibilities
- Leading shifts, providing practical support to the team
- Responding to queries that do not require managerial input
- Coordinating short-notice staff cover, handovers and inductions
- Overseeing repeat prescription orders
- Responding promptly to call bells and emergencies, delivering person-centred care, and liaising with medical professionals as needed
- Acting as the senior on duty in the absence of the Operational Manager, including managing incidents, contacting emergency services, and escalating urgent maintenance issues
- Serving as a key worker for tenants, gathering feedback, supporting community engagement, contributing to MDT discussions, and reviewing care plans
You will need to have experience of working with people and be able to communicate clearly and appropriately with members of the public, whilst exercising judgement and using your initiative to plan and prioritise your work. You will also need knowledge of the current policy, practice and legislation within Health and Social Care.
Full training will be provided to ensure you are confident and competent in delivering this vital role within our Housing with Care service.
Grays Fair Court is a care establishment made up of 34 Housing with Care flats. All flats are self-contained with bedroom, lounge, kitchenette and bathroom. The Housing with Care tenants also have access to 24 hour assessed and unplanned care.
Please note this vacancy are not eligible for Visa sponsorship.
If you would like an informal discussion, please contact nfrbusinesssupport@norfolk.gov.uk
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- “Norfolk Rewards” our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 6 October 2025 at 23:59
All other applicants closing date: 13 October 2025 at 23:59
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Reablement Support Lead (Days) 8981 employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reablement Support Lead (Days) 8981
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Grays Fair Court and Norfolk First Response Service. Understanding their values and how they support independence will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of the Reablement Support Lead role, especially around person-centred care.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've supported individuals in maintaining their independence. This will demonstrate your commitment to the role and the people you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and the team.
We think you need these skills to ace Reablement Support Lead (Days) 8981
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the key responsibilities and requirements. This will help you tailor your application to show us why you’re the perfect fit!
Showcase Your Experience: When you’re writing about your experience, be specific! Highlight any relevant roles or situations where you’ve supported people, led teams, or managed care plans. We want to see how your background aligns with the Reablement Support Lead role, so don’t hold back on those details!
Be Person-Centred: Remember, this role is all about supporting tenants to live independently. Use your application to demonstrate your understanding of person-centred care. Share examples of how you’ve put individuals’ needs first in your previous roles – it’ll really resonate with us!
Apply Through Our Website: Once you’ve polished up your application, make sure to submit it through our website. It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the application process there. We can’t wait to hear from you!
How to prepare for a job interview at Norfolk County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reablement Support Lead. Familiarise yourself with the key tasks like leading shifts, coordinating staff cover, and delivering person-centred care. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves working closely with tenants and medical professionals, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to exercise judgement and use initiative.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to manage incidents or respond to emergencies. Be ready to discuss how you handled these situations and what the outcomes were, as this will showcase your capability to act as the senior on duty.
✨Research Current Policies and Practices
Brush up on current policies, practices, and legislation within Health and Social Care. Being knowledgeable about these topics will not only impress your interviewers but also demonstrate your commitment to providing high-quality care. It shows that you’re proactive and prepared to contribute positively to the team.
