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For Companies At a Glance
- Tasks: Support Family Help Care and Protection service, assisting managers and social care practitioners.
- Company: Join Norfolk County Council, a supportive team dedicated to children's services.
- Benefits: Enjoy flexible working, generous holidays, and employee discounts on various services.
- Why this job: Make a real impact while developing your skills in a positive work environment.
- Qualifications: Strong organisational skills, customer service experience, and proficiency in Word and Excel required.
- Other info: Part-time role, 18.5 hours over three days, with full training provided.
The predicted salary is between 20700 - 21000 £ per year.
Job Description
Practice Coordinator | 8431 | temporary contract/secondment opportunity to cover maternity leave | part-time 18.5 hours per week | £24,790 to £25,183 per annum pro rata | Grade D | Norwich
(Business Administration) Family Help Care & Protection
An opportunity has arisen for a highly motivated and well-organised individual to provide support to the Family Help Care and Protection service.
In this role, you will provide support and assistance to operational Team Managers and Social Care Practitioners, enabling them to spend more time undertaking direct work with children, young people and families.
You will have a high level of customer service, good organisational skills, with the ability to work to tight deadlines, prioritise work and problem solve. You will be able to communicate effectively at all levels, explain technical issues in plain English and have skills in analysing and interpreting data. Excellent keyboard and ICT skills in Word, Excel and databases are also necessary. You will have the ability to organise meetings, take and produce minutes. You will also have an awareness of data protection and information management.
Effective operational support is a vital element to the success of Children’s Services. You will be committed to delivering a first-class level of support, proactive as well as positive, and will provide a focused, consistent business support service to managers and staff.
You will be part of well established, supportive team and full training will be provided.
You will work 18.5 hours over 3 days covering Tuesday, Wednesday and Friday. Working days to be discussed with successful candidate.
For an informal discussion regarding this vacancy, please contact Lee-Anne De Luca, Business Manager, on 01553 669279 or email leeanne.deluca@norfolk.gov.uk
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 21 July 2025
All other applicants closing date: 28 July 2025 #J-18808-Ljbffr
Practice Coordinator (8431) employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Coordinator (8431)
✨Tip Number 1
Familiarise yourself with the Family Help Care and Protection service. Understanding their mission and values will help you align your responses during any discussions or interviews, showing that you're genuinely interested in supporting their work.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to prioritise and problem-solve effectively, which is crucial for the Practice Coordinator role.
✨Tip Number 3
Brush up on your ICT skills, particularly in Word and Excel. Being able to showcase your proficiency in these tools during an interview can set you apart, as they are essential for the administrative tasks involved in this position.
✨Tip Number 4
Prepare to discuss your experience with data protection and information management. Given the nature of the role, being able to articulate your understanding of these areas will show that you are aware of the responsibilities that come with handling sensitive information.
We think you need these skills to ace Practice Coordinator (8431)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Practice Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that demonstrate your organisational skills, customer service abilities, and proficiency in ICT. Use specific examples to illustrate your capabilities.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to the Family Help Care and Protection service. Make sure to address the key competencies mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Practice Coordinator role.
How to prepare for a job interview at Norfolk County Council
✨Showcase Your Organisational Skills
As a Practice Coordinator, you'll need to demonstrate excellent organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, highlighting how you prioritised and met deadlines.
✨Communicate Clearly and Effectively
Effective communication is key in this role. During the interview, practice explaining complex ideas in simple terms. This will show that you can communicate technical issues clearly, which is essential for supporting Team Managers and Social Care Practitioners.
✨Demonstrate Customer Service Excellence
Highlight your customer service skills by sharing specific instances where you provided exceptional support. This could involve resolving issues or assisting colleagues, showcasing your commitment to delivering a first-class level of support.
✨Familiarise Yourself with Data Protection
Since the role involves handling sensitive information, it's important to have a good understanding of data protection and information management. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in your work.
