Practice Coordinator

Description

Practice Coordinator (Reception) | 9299 | Permanent Contract | 37 hours per week | £25,583 to £25,989 per annum | Grade D | King\’s Lynn

We are looking for a highly focused, organised and resourceful Practice Coordinator to work on our Reception Desk and provide administrative support to our team of Social Workers in Family Help and High Needs Teams.

This role will be based at Priory House in King\’s Lynn, welcoming clients, families, professionals and contractors.

Ideally you will have previous experience of working in an office/reception environment, but if you are flexible and looking for a challenge, we would love to hear from you.

Below are some of the skills we are looking for and you should be able to demonstrate:

• Excellent customer service and communication skills, a good telephone manner
• Professional conduct and ability to manage sensitive information
• Friendly and Approachable
• Cultural awareness
• Excellent keyboard and ICT skills, including Excel, Word and Databases
• Good organisational skills and the ability to prioritise your workload
• Experience of organising and minuting meetings
• Ability to process invoices and other finance related tasks
• Team working
• Ability to work to tight deadlines

Effective business support is a vital element to the success of Children\’s Services. This post enables a focused, consistent business support service to managers and staff.

Please note this role is office-based and cannot be performed remotely.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion about this post please contact Julie Roberts (Business Manager) email or call on

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • \’Norfolk Rewards\’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants\’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

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