TITAN School and Family Engagement Coordinator in Norwich
TITAN School and Family Engagement Coordinator

TITAN School and Family Engagement Coordinator in Norwich

Norwich Full-Time 31537 - 33699 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people with SEND in developing travel independence and confidence.
  • Company: Norfolk County Council, dedicated to inclusion and positive outcomes for children.
  • Benefits: Competitive salary, generous holidays, flexible working, and health services.
  • Why this job: Make a real difference in the lives of young people and their families.
  • Qualifications: Experience with young people, especially those with SEND, and strong communication skills.
  • Other info: Join a passionate team focused on meaningful impact and career growth.

The predicted salary is between 31537 - 33699 £ per year.

The TITAN School and Family Engagement Coordinator is vital in helping children and young people with Special Educational Needs and Disabilities (SEND) across Norfolk take their first steps towards confident, independent travel. TITAN (Travel Independence Training Across Norfolk) supports young people with SEND and adults at risk to develop the skills they need to travel safely and independently. By building lifelong travel confidence, the service opens up access to education, employment and social opportunities, while supporting Norfolk County Council’s wider commitment to inclusion, independence and positive outcomes for SEND learners.

This role plays a key part in shaping how TITAN works with schools and families across Norfolk. You will act as the lead liaison for the primary programme, Let’s Go!, and the secondary programme, Ready to Go!, working closely with education settings to embed a culture of early travel independence and support schools to identify pupils who may benefit from targeted travel training. Early and effective family engagement is central to the role and you will work directly with families and carers to ensure they receive the right information at the right time.

You will represent TITAN at county-wide SEND events and transition activities, promoting the benefits of travel independence and strengthening partnerships across Children’s Services, including SEND, Transport, Road Safety and Education teams. As a creative and enthusiastic professional, you will be responsible for the development of engaging and accessible resources for schools, pupils and families. You will design and deliver materials that support learning and engagement, using a range of digital tools and working collaboratively with colleagues to maintain high-quality outputs.

This is a varied, people-focused role, requiring excellent communication and organisational skills. You will be confident working independently and as part of a wider team, with experience of working with young people and families, particularly those with SEND, and have a strong commitment to inclusive intervention. This role involves regular travel across Norfolk to schools, meetings and events. Although the role will take place during core hours, occasional evening and weekend work may be required to support engagement and promotional activity.

Benefits:

  • Competitive salary
  • Generous holiday entitlement
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
  • Financial benefits such as: Norfolk Rewards employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

Norfolk County Council is committed to supporting its workforce and offers flexible and hybrid working arrangements, high quality IT equipment and a collaborative working environment. You will be joining a team that is ambitious for Norfolk’s children and young people and focused on delivering meaningful, long-term impact for families and communities.

TITAN School and Family Engagement Coordinator in Norwich employer: Norfolk County Council

Norfolk County Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to employee wellbeing, the council offers generous benefits such as flexible working arrangements, health services, and a competitive salary, all while empowering staff to make a meaningful impact on the lives of children and young people with Special Educational Needs and Disabilities across Norfolk. Joining our team means being part of a collaborative culture that values professional growth and community engagement, ensuring you can thrive both personally and professionally.
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Contact Detail:

Norfolk County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land TITAN School and Family Engagement Coordinator in Norwich

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the key responsibilities and how they align with your skills. This will help you speak confidently about how you can contribute to TITAN's mission during interviews.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you, which can make all the difference.

✨Tip Number 3

Showcase your passion for SEND! Prepare examples of how you've worked with young people and families, especially those with special educational needs. This will demonstrate your commitment to the role and its impact.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and making a difference in Norfolk.

We think you need these skills to ace TITAN School and Family Engagement Coordinator in Norwich

Communication Skills
Organisational Skills
Experience with Special Educational Needs and Disabilities (SEND)
Family Engagement
Collaboration
Resource Development
Digital Tools Proficiency
Independent Travel Training
Event Representation
Creative Problem-Solving
Commitment to Inclusion
Flexibility in Working Hours
Experience with Young People

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. It’s packed with info on what we’re looking for, so make sure you highlight how your skills and experiences match up!

Show Your Passion for SEND: We want to see your enthusiasm for working with children and young people with Special Educational Needs and Disabilities. Share any relevant experiences or projects that demonstrate your commitment to making a difference in their lives.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since this role involves engaging with families and schools.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to complete your application smoothly.

How to prepare for a job interview at Norfolk County Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of the TITAN School and Family Engagement Coordinator. Familiarise yourself with the key programmes like Let’s Go! and Ready to Go!, and think about how your experience aligns with supporting young people with SEND.

✨Showcase Your Communication Skills

This role requires excellent communication skills, so be prepared to demonstrate how you've effectively engaged with families and schools in the past. Share specific examples of how you've built relationships and communicated complex information clearly.

✨Be Ready to Discuss Inclusivity

Since the position focuses on inclusion and independence for SEND learners, come prepared with examples of how you've promoted inclusivity in your previous roles. Think about creative strategies you've used to engage diverse groups and how you can apply those here.

✨Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team's approach to travel independence or how they measure success in their programmes. This shows your genuine interest in the role and the organisation.

TITAN School and Family Engagement Coordinator in Norwich
Norfolk County Council
Location: Norwich

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