Team Manager Schools & Community Team in Norwich

The teams working practices will be rooted within our core ways of working and vital signs through relationship‑based practice using Signs of Safety, Solihull, Communities of Practice, Joint Agency Group Supervision, Restorative working, and Family Networking. We want children, young people, and families in Norfolk to receive support at the earliest opportunity so that they can flourish. By acting together, as a prevention and early help system, we can enable families to receive the right support, at the right time.

School and Community Cluster Teams collaborate predominantly with schools, children and families that require early help within emerging SEND needs. The cluster teams’ working practices are rooted within our core ways of working and vital signs through relationship‑based practice using Signs of Safety, Solihull, Communities of Practice, Joint Agency Group Supervision, Restorative working, and Family Networking.

About The Role

The post will operate within Norfolk’s Partnerships, Schools, and Communities Team. As the Team Manager for Schools and Communities, we are seeking an experienced leader able to work collaboratively with a range of stakeholders including education settings with an understanding of SEND needs.

• Manage and provide leadership to the School and Community service in Norfolk.
• Provide management and direction to a team of practitioners to ensure early intervention and preventative services are provided with education settings, children, young people, and their families which promote inclusion in education settings.
• Manage and supervise cases, ensuring planning and robust intervention is evidenced in all cases, which leads to successful outcomes being achieved and sustained.
• Ensuring timely and proportionate work is being completed by practitioners with education settings, children, and families.
• Accountability for achieving required service performance targets, including proactively responding to School and Community Zone profiles in partnership with other stakeholders to reduce inequalities, promote inclusion, and encourage prevention and early help being everyone’s responsibility.
• Build and develop relationship‑based practice within a Community of Practice with other stakeholders within a setting, school, and community zone.
• Be a key patron of partnership working with statutory and voluntary agencies within the area to improve services and achieve efficiencies, working closely with the Norfolk Family Hub network.
• Foster close working relationships with education settings to support partnership working that delivers the strategic ambitions of Flourish in Norfolk.
• Use available data, local knowledge and partnership working to analyse the needs of the area and shape local services, working collaboratively to plan place‑based responses as part the School and Community offer.
• Lead the team alongside the Head of Service, support the delivery of high‑quality services through quality assurance and professional development activities that support your team to ensure outstanding outcomes for children, young people, and families with education settings in the Zone are achieved.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. For an informal discussion regarding this vacancy please contact Josie Wells, Head of Service (City and South) 01603 303329 or Vicki Horton, Head of Service (West & Breckland) 01603 303329.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as – ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

Redeployment closing date: 8 January 2026 at 23:55. All other applicants closing date: 18 January 2026 at 23:55.