Remote & Hybrid Client Hardship Advisor in Norwich
Remote & Hybrid Client Hardship Advisor

Remote & Hybrid Client Hardship Advisor in Norwich

Norwich Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support vulnerable individuals with financial hardship and provide holistic guidance.
  • Company: Local government authority dedicated to community welfare.
  • Benefits: Competitive salary, generous holidays, flexible working, health services, and pension scheme.
  • Why this job: Make a real difference in people's lives while enjoying work-life balance.
  • Qualifications: Experience in multi-agency collaboration and strong communication skills.
  • Other info: Flexible remote and hybrid working options available.

The predicted salary is between 28800 - 43200 £ per year.

A local government authority in England is seeking a Client Hardship Advisor to provide financial hardship support to vulnerable people. This role involves managing client interactions, processing requests, and delivering holistic financial guidance.

Candidates should have experience in multi-agency collaboration and strong communication skills.

The position offers a competitive salary, generous holidays, flexible working opportunities, and benefits like health services and a pension scheme.

Remote & Hybrid Client Hardship Advisor in Norwich employer: Norfolk County Council

As a local government authority, we pride ourselves on being an excellent employer that prioritises the well-being of our employees and the community we serve. Our supportive work culture fosters collaboration and professional growth, offering flexible working arrangements and generous benefits, including health services and a pension scheme, making it an ideal place for those looking to make a meaningful impact in their careers.
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Contact Detail:

Norfolk County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote & Hybrid Client Hardship Advisor in Norwich

✨Tip Number 1

Network like a pro! Reach out to people in the local government sector or those who have worked as Client Hardship Advisors. They can provide insider tips and might even refer you to open positions.

✨Tip Number 2

Prepare for interviews by practising common questions related to financial hardship support. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your communication skills! During interviews, share examples of how you've effectively interacted with clients or collaborated with agencies. This will highlight your fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.

We think you need these skills to ace Remote & Hybrid Client Hardship Advisor in Norwich

Client Interaction Management
Financial Guidance
Multi-Agency Collaboration
Communication Skills
Holistic Support Delivery
Problem-Solving Skills
Empathy
Organisational Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Hardship Advisor role. Highlight your experience in financial support and multi-agency collaboration, as this will show us you understand what we're looking for.

Showcase Your Communication Skills: Since strong communication is key for this role, give examples of how you've effectively interacted with clients or stakeholders in the past. We want to see how you can connect with vulnerable people and provide them with the support they need.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Norfolk County Council

✨Know Your Stuff

Make sure you understand the financial hardship support landscape. Brush up on local government policies and the types of assistance available. This will help you answer questions confidently and show that you're genuinely interested in helping vulnerable people.

✨Showcase Your Communication Skills

Since this role involves managing client interactions, practice articulating your thoughts clearly and empathetically. Consider role-playing with a friend to simulate client scenarios, which can help you demonstrate your ability to communicate effectively during the interview.

✨Highlight Multi-Agency Collaboration Experience

Be ready to discuss any past experiences where you've worked with multiple agencies or organisations. Prepare specific examples that showcase your teamwork skills and how you navigated challenges to provide holistic support to clients.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the organisation. This shows your enthusiasm and helps you gauge if the position aligns with your values. For instance, ask about their approach to client feedback or how they measure the success of their support initiatives.

Remote & Hybrid Client Hardship Advisor in Norwich
Norfolk County Council
Location: Norwich
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