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- Tasks: Ensure compliance with information requests and support the council's Information Governance Service.
- Company: Join a supportive team at Norfolk County Council, dedicated to serving the community.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and health services.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and an understanding of UK GDPR legislation.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 28600 - 31000 £ per year.
We are looking for an enthusiastic and organised person with a customer focused approach, excellent communication skills and analytical aptitude to join our Information Governance Service. Working as part of the Information Governance Service, you will ensure the council responds to statutory information requests received from the public and information sharing requests received from other organisations. These requests will predominantly be Subject Access and other UK GDPR requests but could also be requests made under Freedom of Information (FOI) and Environmental Information Regulations (EIR) legislation, as well as other requests for information that the Council receives from organisations.
You will have the opportunity to work flexibly, according to business need, as part of a collaborative and supportive team. You will also work closely with the council’s various departments and external stakeholders, acting as an ambassador for the Information Governance Service. Following training and familiarisation with local business processes, you will work increasingly autonomously, taking professional responsibility for dealing with the full process of requests, engagement with the requester, through the full process of collating the information and the consideration of any applicable exemptions, to the secure provision of information.
For all requests, this will include collating significant amounts of information and quickly, efficiently, and accurately applying any required exemptions, with reference to applicable legislation. You will receive training, support, and guidance in applying your technical knowledge to ensure fully compliant responses. You should be able to display excellent organisational, time-management and communication skills and an awareness of legislation, particularly UK GDPR and how this impacts the council. Candidates will require a DBS check to be completed. If you enjoy a challenge and a varied workload please apply.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as Norfolk Rewards employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate how you meet the criteria.
Information Compliance Officer in Norwich employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Compliance Officer in Norwich
✨Tip Number 1
Get to know the company! Research Norfolk County Council and its Information Governance Service. Understanding their values and recent projects can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to information compliance. This can give you insider knowledge and potentially a foot in the door when applying through our website.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to UK GDPR and information requests. Role-play with a friend or use online resources to boost your confidence and communication skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Information Compliance Officer in Norwich
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. It’s packed with info on what we’re looking for, so make sure you understand the key responsibilities and skills required for the Information Compliance Officer role.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience and skills match up with what we need. Highlight your customer-focused approach, communication skills, and any relevant experience with UK GDPR or information requests.
Show Off Your Organisational Skills: As an Information Compliance Officer, being organised is key. Use your application to demonstrate how you manage your time and handle multiple tasks efficiently. Share examples that showcase your analytical aptitude and attention to detail.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at Norfolk County Council
✨Know Your Legislation
Make sure you brush up on UK GDPR, FOI, and EIR legislation before your interview. Being able to discuss how these laws impact the council's operations will show that you're not just familiar with the role but also understand the legal framework behind it.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. The role requires excellent organisational skills, so be ready to explain how you prioritise your workload and ensure timely responses to information requests.
✨Communicate Clearly
Since the job involves liaising with various departments and external stakeholders, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your communication style and ensure you come across as confident and approachable.
✨Demonstrate Your Customer Focus
Think of instances where you've gone above and beyond for customers or clients. This role is customer-focused, so sharing specific examples of how you've handled requests or resolved issues will highlight your suitability for the position.
