Family Time Supervisor | 11237 | Permanent Contract | 37 hours per week | £27,709 to £29,071 per annum | Grade E | Norwich
An exciting opportunity has arisen to be part of the Family Time service in Norwich and to join our team as a Family Time Supervisor. As a Family Time Supervisor, you will be customer focused and will facilitate and supervise court ordered family time between looked after children and their families.
We are seeking people who can take the time to listen and connect whilst working alongside our practitioners to support Vital Signs for Children.
Below are some of the skills we are looking for and you should be able to demonstrate:
- excellent ICT skills, including Word
- excellent customer service and communication skills
- good organisational skills
- fantastic team working
- ability to work to tight deadlines
- cultural awareness
- professional conduct and ability to manage sensitive information
- friendly, approachable, emphatic and non-judgemental
This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service and will be subject to three months' probation.
Full training will be provided and you will be supported by an experienced, friendly, knowledgeable and established team.
Your application will be assessed against the essential and desirable criteria stated in the job description and person specification. If you are successfully shortlisted, you will be asked to attend an interview.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
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Tax efficient ways of getting extra pension and new bikes
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Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
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A payment if you refer someone you know to a hard to fill job
You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 29 September 2026 at 23:55
All other applicants closing date: 6 October 2026 at 23:55
Family Time Supervisor in Norwich employer: Norfolk County Council
Norfolk County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. With a strong commitment to employee growth, you will have access to training opportunities and resources to enhance your skills while making a meaningful impact on the lives of vulnerable children in the community. Located in Norwich, this role provides the unique advantage of working within a collaborative environment that values partnership with schools and families, ensuring a rewarding experience for all involved.
