Overview
In this role you drive the delivery and quality of the Supported Accommodation Homes, ensuring young people are at the center of every decision. You will lead and develop staff teams, guide crisis response, and uphold regulatory standards. The position offers meaningful impact through ongoing service development and multi-agency collaboration. You will work within a supportive public-sector environment that values professional standards and turning feedback into practice. This is a chance to shape outcomes for young people at scale.
Pay / Benefits
- Competitive salary
- Generous holiday entitlement
- Health and wellbeing services
- Flexible working opportunities
- Blue Light card
- Local Government Pension Scheme
Responsibilities
- Supervise and manage performance of senior practitioners and staff teams
- Provide leadership and support to ensure services meet departmental standards
- Lead ongoing development of the homes using feedback from young people, families, and partners
- Ensure compliance with legislation and national standards (incl. Ofsted)
- Contribute to service improvements and change management
- Participate in on-call rota for weekends, evenings, and bank holidays
- Maintain high professional standards and effective communication
- Support cross-team collaboration and crisis response
Key requirements
- Background in residential care or experience with children and families
- Significant post-qualification experience relevant to the role
- Qualify to work with children/young people or families (or equivalent experience)
- Level 5 qualification in management (or willingness to work towards it)
- Ability to meet National Minimum Standards and regulatory requirements
- Strong interpersonal and communication skills
- Reliability and crisis-management capability
- excellent interpersonal skills
- problem solving under pressure
- reliability and professional integrity
- leadership and staff management
- crisis and safeguarding awareness
- compliance with Ofsted standards
Team Manager 4 in Norfolk employer: Norfolk County Council
Norfolk County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. With a strong commitment to employee growth, you will have access to training opportunities and resources to enhance your skills while making a meaningful impact on the lives of vulnerable children in the community. Located in Norwich, this role provides the unique advantage of working within a collaborative environment that values partnership with schools and families, ensuring a rewarding experience for all involved.
