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For Companies At a Glance
- Tasks: Lead library services, create a welcoming environment, and inspire your team.
- Company: Join a supportive team at Norfolk County Council, dedicated to community service.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team leadership and excellent customer service skills required.
- Other info: Hybrid working available with top-notch technology for remote collaboration.
The predicted salary is between 34434 - 36363 £ per year.
We are looking for an experienced team leader who can deliver operational front-line library services, creating a safe and welcoming environment for customers. You will have experience of supervising staff and dealing efficiently with operational procedures. You will be able to model excellent customer service during a time of change, supporting your team with lone working, increasing volunteer roles, and supporting the Open Libraries programme. We are looking for someone who is highly motivated and keen to contribute to the success of the public offer.
Responsibilities
- Promote, advocate and market the library service and monitor and improve the performance of the libraries you manage.
- Ensure building processes, procedures and general administrative tasks are completed accurately, and direct the on-site staff in their frontline duties.
- Lead with strong people skills and the ability to use social media; understand the needs of the local community and work to targets, meet deadlines, and negotiate for strong outcomes.
- Be an advocate for the library service, a skilled communicator who can inspire others, and a champion of change.
- Travel and work evenings and weekends as required.
Requirements / Qualifications
- Experience as a team leader with demonstrable staff supervision and operational delivery of front-line library services.
- Ability to model excellent customer service during times of change and to support the team with lone working and increased volunteer roles.
- Understanding of community needs and ability to work to targets, meet deadlines, and negotiate effectively for outcomes.
- Strong communication skills and the ability to inspire others and champion change.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need
- Financial benefits including: ‘Norfolk Rewards’ employee discounts programme, a Blue Light card for Fire Service and Social Care Workers, relocation expenses (where applicable), advance of expenses for travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient options for extra pension and new bikes
- Access to a tax efficient car lease scheme for greener travel
- A referral payment for hard-to-fill roles
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good broadband connectivity.
How to apply / Additional information
Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Important dates
- Redeployment closing date: 25 January 2026 23:59
- All other applicants closing date: 1 February 2026 23:59
Library Manager in Long Stratton employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Manager in Long Stratton
✨Tip Number 1
Get to know the library scene in your area! Research the libraries you’re applying to and understand their community needs. This will help you tailor your approach and show that you’re genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current library staff or attend local library events. Building relationships can give you insider info and might even lead to a recommendation when you apply through our website.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams or managed change in previous roles. We want to see how you inspire others and champion new ideas.
✨Tip Number 4
Be ready for anything! Libraries are evolving, so be prepared to discuss how you would handle challenges like increased volunteer roles or adapting to new technologies. Flexibility is key, and we love candidates who can think on their feet!
We think you need these skills to ace Library Manager in Long Stratton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for, so make sure you highlight your relevant experience and skills that match our needs.
Show Off Your People Skills: As a Library Manager, strong people skills are a must! In your application, share examples of how you've led teams or provided excellent customer service. We want to see how you inspire and support others!
Be Specific About Your Achievements: When detailing your past experiences, be specific! Use numbers or examples to show how you’ve improved library services or engaged with the community. This helps us see the impact you can make!
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s the best way to ensure your application gets to us directly, and you won’t miss out on any important updates!
How to prepare for a job interview at Norfolk County Council
✨Know Your Library Services
Before the interview, make sure you’re well-versed in the library services offered by the organisation. Familiarise yourself with their current programmes, community initiatives, and any recent changes. This will help you demonstrate your understanding of their needs and how you can contribute.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in team leadership and staff supervision. Think about specific situations where you successfully managed a team or improved operational procedures. Be ready to discuss how you model excellent customer service, especially during times of change.
✨Engage with Community Needs
Research the local community served by the libraries. Understand their demographics and needs, and be prepared to discuss how you would advocate for the library service to meet those needs. Showing that you can connect with the community will set you apart.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Prepare to answer questions about how you inspire others and champion change within a team. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses.
