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For Companies At a Glance
- Tasks: Lead a team to manage contracts and ensure top-notch service delivery.
- Company: Join a professional team within Adult Social Services in Norfolk.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in adult social care while developing your leadership skills.
- Qualifications: Knowledge of Social Services is a plus; strong management skills required.
- Other info: Great career growth opportunities and supportive work culture.
The predicted salary is between 31537 - 33699 ÂŁ per year.
The Brokerage Service is a highly professional operation within Adult Social Services, aiming to source care and complete contracts for Norfolk's adults. With an ageing population, arranging care plays a pivotal role in Adult Social Care.
Responsibilities
- Dayâtoâday management and supervision of Contracts Officers, ensuring highâquality customer service and delivery against Key Performance Indicators (KPIs).
- Work closely with the Management Team and build relationships with key stakeholders to guarantee topâquality service.
- Contractual quality control, interpreting data, managing complex issues, and enabling providers to invoice within agreed timescales.
- Lead and develop a new team to high performance, fostering a professional, hardâworking, personable, and organised culture.
Qualifications
- Knowledge of Social Services is an advantage.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fastâtrack physiotherapy and a free counselling service
- Flexible working opportunities including flexiâtime, partâtime, remote and hybrid working â depending on your job role and business need
- Financial benefits such as Norfolk Rewards (employee discounts programme) and a Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable) and an advance of expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions
- Taxâefficient pension options and new bike schemes
- Car lease scheme for greener travel, subject to eligibility
- Payment if you refer someone to a hardâtoâfill job
Closing Dates
- Redeployment closing date: Wednesday 7 January 2026 at 23:59
- All other applicants closing date: Wednesday 14 January 2026 at 23:59
Contact
For an informal discussion please contact Gilly Brown, Operations and Development Lead, at gilly.brown@norfolk.gov.uk
Brokerage Team Leader - Contracts in London employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Brokerage Team Leader - Contracts in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
â¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission in Adult Social Services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets it.
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your leadership skills and how you can foster a high-performance culture within the team.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Brokerage Team Leader - Contracts in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Brokerage Team Leader role. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: Since this role involves managing a team, donât forget to emphasise your leadership experience. Share examples of how you've led teams to success and fostered a positive work culture.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. Itâs the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Norfolk County Council
â¨Know Your Stuff
Make sure you brush up on your knowledge of social services and the specific responsibilities of a Brokerage Team Leader. Familiarise yourself with key performance indicators (KPIs) relevant to the role, as well as any recent developments in adult social care that might impact the service.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when youâve fostered a positive culture or improved team performance. This will demonstrate your ability to lead and develop a new team effectively.
â¨Build Relationships
Since the role involves working closely with stakeholders, be ready to discuss how youâve built and maintained professional relationships in previous roles. Highlight your communication skills and any strategies youâve used to ensure high-quality customer service.
â¨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the current challenges the Brokerage Service faces or how success is measured in the role. It shows your genuine interest and helps you assess if the position is the right fit for you.
