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- Tasks: Support families and young people by providing early help and guidance through the Family Hub network.
- Company: Norfolk County Council, dedicated to safeguarding and supporting families.
- Benefits: Competitive salary, generous holidays, flexible working, and health services.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Knowledge of family support issues and experience in providing advice and guidance.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 27000 - 29000 £ per year.
The role is full‑time (37 hours per week) covering Kings Lynn & West Norfolk. It involves telephone and occasional face‑to‑face contact with families and focuses on prevention, early help, safeguarding and support for children, young people and families up to 25 with special educational needs.
Key Responsibilities
- Support families and partner organisations to navigate pathways to early help and support through the Family Hub network.
- Work directly with the public and partner organisations, assessing verbal, written and face‑to‑face support requests to determine the most appropriate response.
- Gather information with internal and external colleagues to provide high‑quality outcome‑focused support, advice and guidance to partners, children, young people and their families.
- Liaise with internal and external partners to support families in identifying their own natural network of support, promoting the use of an Early Help Assessment and Plan (EHAP) to coordinate support and reduce the need for professional involvement where possible.
- Ensure children and young people are adequately protected in line with the Local Safeguarding Children Partnership (LSCP), departmental policy, procedures and relevant legislation.
Qualifications & Skills
- Good knowledge of issues impacting families and pathways of early help support.
- Experience of capturing conversations and sharing information, advice and guidance to meet a family’s needs.
- Confidence using IT packages such as Teams, SharePoint and caseload management systems.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and wellbeing services including fast‑track physiotherapy and a free counselling service
- Flexible working opportunities (flexi‑time, part‑time, remote and hybrid) depending on role
- Employee discounts via Norfolk Rewards, a Blue Light card, relocation expenses, advance of work travel expenses
- Local Government Pension Scheme with generous employer contributions
- Tax‑efficient pension and new bike schemes, car lease scheme for low‑emission vehicle
- Referral bonus for successful referrals
- Access to full terms and conditions
Contact
For an informal discussion regarding this vacancy please contact Nikki King, Early Help Team Manager on 01603 222533.
Application information
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
Redeployment closing date: 02 December 2025 at 23:55
All other applicants closing date: 10 December 2025 at 23:55
Internal (current employees) applications can be made through myOracle using a Norfolk email address.
Early Help Advisor - West in King's Lynn employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Help Advisor - West in King's Lynn
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities and qualifications listed in the job description. This way, when you get that interview, you can confidently discuss how your skills align with what they're looking for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of Norfolk County Council on platforms like LinkedIn. They can give you insider tips on the company culture and what it’s really like to work as an Early Help Advisor.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to early help and safeguarding. Role-play with a friend or use our resources to boost your confidence and ensure you articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Early Help Advisor - West in King's Lynn
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, give the job description a good read. It’ll help us understand what Norfolk County Council is really looking for in an Early Help Advisor and how we can tailor our application to match those needs.
Showcase Your Relevant Experience: When filling out your application, make sure to highlight any experience you have that relates to supporting families or working with children and young people. We want to see how your background aligns with the role’s responsibilities!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This will help us easily see how you meet the criteria without getting lost in lengthy explanations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right place and helps us keep track of all applications efficiently.
How to prepare for a job interview at Norfolk County Council
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the Early Help Advisor role. Understand the pathways to early help and support, as well as the importance of safeguarding. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to working with families and partner organisations. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Showcase Your Experience
Be ready to share specific examples from your past work that demonstrate your ability to assess needs and provide support. Highlight any experience you have with IT systems like Teams and SharePoint, as these are crucial for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the Family Hub network or how the team collaborates with external partners. Asking questions shows your enthusiasm and helps you gauge if the role is the right fit for you.
