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- Tasks: Support families from diverse backgrounds, helping them settle and thrive in Norfolk.
- Company: Join Norfolk County Council's REDI team, dedicated to community integration.
- Benefits: Enjoy generous holidays, health services, flexible working, and a great pension scheme.
- Why this job: Make a real difference in the lives of children and families while promoting inclusivity.
- Qualifications: Experience with migrant communities and relevant qualifications required.
- Other info: Flexible working options available, with excellent career development opportunities.
The predicted salary is between 26000 - 28000 £ per year.
Are you passionate about making a difference for children, young people, and families who have migrated to Norfolk? Join our REDI (Relocation, Ethnic Diversity and Integration) team within Children’s Services and help create inclusive, supportive communities where every child can flourish.
Location:
- 1 x City & South
- 1 x West & Breckland
About the Role:
As a Family Assistant, you’ll provide holistic family and educational guidance to promote wellbeing and inclusion for families from ethnically diverse backgrounds. You’ll work closely with schools, health providers, local authorities, and community organisations to help families settle and succeed in Norfolk.
Your responsibilities will include:
- Visiting families and completing Family Assessments and Plans to improve outcomes.
- Supporting welfare visits and signposting families to universal and specialist services.
- Working with interpreters and communication tools to overcome language barriers.
- Building strong relationships with multi-agency partners and community networks.
- Ensuring families maintain independence while respecting their culture and identity.
About You
We’re looking for someone who:
- Has experience working with migrant communities and managing a caseload of vulnerable families.
- Can motivate and engage families, lead multi-agency meetings, and make sound decisions under pressure.
- Communicates effectively and demonstrates cultural sensitivity.
- Holds a relevant qualification (Degree or NVQ Level 4) and has at least two years’ experience working with children and families.
These are some benefits you can enjoy by working for Norfolk County Council:
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 27 January 2026 at 23:55
All other applicants closing date: 3 February 2026 at 23:55
Job Info
- Job Identification 9613
- Job Category Community Engagement
- Posting Date 01/20/2026, 12:25 PM
- Apply Before 02/03/2026, 11:55 PM
- Job Schedule Full time
- Locations County Hall, Norwich, Norfolk, NR1 2DH, GB
Family Assistant - Relocation, Ethnic Diversity and Integration (REDI) employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Assistant - Relocation, Ethnic Diversity and Integration (REDI)
✨Tip Number 1
Network like a pro! Reach out to people in the field of community engagement and integration. Attend local events or workshops related to ethnic diversity and inclusion, and don’t be shy about introducing yourself. You never know who might have a lead on a job opportunity!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express your enthusiasm for helping families from diverse backgrounds. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Understand their approach to supporting migrant communities and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, get your application in and let’s make a difference together!
We think you need these skills to ace Family Assistant - Relocation, Ethnic Diversity and Integration (REDI)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with migrant communities and how it aligns with the role. We want to see how your skills can help families settle and thrive in Norfolk!
Showcase Your Communication Skills: Since you'll be working with diverse families, it's crucial to demonstrate your effective communication abilities. Share examples of how you've overcome language barriers or built relationships with multi-agency partners.
Highlight Relevant Experience: Don’t forget to mention any relevant qualifications and your experience working with children and families. We’re looking for someone who can motivate and engage families, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Norfolk County Council
✨Know Your Community
Familiarise yourself with the local communities in Norfolk, especially those from ethnically diverse backgrounds. Understanding their unique challenges and strengths will help you demonstrate your commitment to supporting families during the interview.
✨Showcase Your Experience
Be ready to discuss your previous work with migrant communities and vulnerable families. Prepare specific examples that highlight your ability to manage caseloads, lead multi-agency meetings, and make sound decisions under pressure.
✨Cultural Sensitivity is Key
Emphasise your communication skills and cultural sensitivity. Think of instances where you've successfully navigated language barriers or built strong relationships with diverse groups, as this will resonate well with the role's requirements.
✨Ask Insightful Questions
Prepare thoughtful questions about the REDI team's initiatives and how they support families. This shows your genuine interest in the role and helps you understand how you can contribute to creating inclusive communities.
