At a Glance
- Tasks: Provide top-notch admin support to senior leaders and coordinate civic events.
- Company: Join Norfolk County Council, a place that values inclusivity and ambition.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Why this job: Make a real difference in your community while developing your professional skills.
- Qualifications: Strong ICT skills, communication abilities, and experience supporting senior leadership.
- Other info: Hybrid working available; adapt and grow in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Executive Support Assistant (Civic and Political) – Norwich
Norwich. This position provides direct administrative support to Senior and Civic Leadership Officers, assisting with workload management and maintaining standards of professionalism and customer service. The primary responsibility is to offer Executive / PA Support to the council’s Civic figureheads, including the Chair of the Council and the Lieutenancy office, and to coordinate arrangements for civic events.
Responsibilities
- Deliver administrative and PA support to senior and civic leaders.
- Manage diaries, email correspondence, and deadlines; review and prioritise requests to ensure efficient workload management.
- Coordinate National Awards and Honours Nominations.
- Assist with the planning and organisation of Civic events, collaborating with other services and teams to ensure proper protocol and arrangements are met.
- Draft, review and send responses to invitations and correspondence, adhering to discretion and confidentiality requirements.
- Conduct research and carry out small projects as needed, documenting outcomes appropriately.
- Establish working relationships with stakeholders inside and outside the organisation and represent the interests of the Civic/Senior Leadership team.
Essential Skills & Experience
- Proficiency in ICT, particularly with the MS Office suite software.
- Strong communication and problem-solving abilities, with attention to accuracy under pressure.
- Diplomacy, discretion and ability to collaborate with staff and the public.
- Demonstrated experience providing support to senior leadership and effectively managing interactions in demanding and high-pressure environments.
- Able to draft and prepare written responses and documents with accurate spelling and grammar.
- Capability to support the planning of events and manage multiple diaries and workstreams.
- Knowledge of civic activities and protocols, preferably with experience relating to the Lieutenancy office, similar institutions, or uniformed services.
Additional Information
- Hybrid working is available; the main location is County Hall, with flexible office or event attendance as needed.
- This role requires adaptability, professionalism, initiative and alignment with the Council’s values, including accountability, trust, inclusivity and ambition.
- The postholder will be expected to safeguard vulnerable groups and maintain high customer care standards.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need
- Financial benefits such as Norfolk Rewards discounts, Blue Light card, relocation expenses (where applicable), travel expense advances, LGPS with employer contributions, tax-efficient pension enhancements, bike schemes, and a referral bonus
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
Redeployment closing date: 7th October 2025 at 23:59
All other applicants closing date: 14th October 2025 at 23:59
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Executive Support Assistant (Civic and Political) employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Support Assistant (Civic and Political)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to civic and political roles. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the council's recent initiatives and civic events. Show us you’re not just another candidate; demonstrate your genuine interest in their work!
✨Tip Number 3
Practice your communication skills! Whether it’s drafting emails or speaking with stakeholders, being articulate and professional is key. We want to see you shine in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Executive Support Assistant (Civic and Political)
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing your application, take a good look at the job description. It’s packed with clues about what we’re looking for, so make sure you understand the key responsibilities and skills required for the Executive Support Assistant role.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience aligns with the specific duties of the role. Highlight your relevant skills, especially in managing diaries and coordinating events, to show us you’re the perfect fit.
Show Off Your Communication Skills: Since this role involves a lot of correspondence and drafting responses, make sure your application is clear and well-written. Pay attention to spelling and grammar – it’s a great way to demonstrate your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Norfolk County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Executive Support Assistant. Familiarise yourself with the key tasks like managing diaries, coordinating civic events, and handling correspondence. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires strong communication abilities, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to draft important documents or manage sensitive information. Being able to articulate these experiences will highlight your suitability for the position.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in high-pressure environments and how you resolved them. This could involve managing conflicting priorities or ensuring smooth event coordination. Showing that you can think on your feet will impress the interviewers.
✨Research Civic Protocols
Understanding civic activities and protocols is crucial for this role. Do some research on the council's structure and recent civic events. This knowledge will not only help you answer questions more effectively but also show your commitment to aligning with the council’s values and mission.