Norfolk County Council is seeking a customer-driven Digital Process Designer to join the Digital Customer Experience Team. You will design and map accessible web processes that meet best practice, business and technical requirements, working with stakeholders to enable customers to contact us, complete transactions and report issues.
Collaborate with developers, use analytics and user feedback to improve services, and support the digital transformation programme across the organisation.
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User-Centric Digital Process Designer in England employer: Norfolk County Council
Norfolk County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. With a strong commitment to employee growth, you will have access to training opportunities and resources to enhance your skills while making a meaningful impact on the lives of vulnerable children in the community. Located in Norwich, this role provides the unique advantage of working within a collaborative environment that values partnership with schools and families, ensuring a rewarding experience for all involved.
