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- Tasks: Support families in navigating early help pathways and provide guidance to meet their needs.
- Company: Join Norfolk County Council's dedicated Communities & Partnerships team.
- Benefits: Enjoy competitive salary, generous holidays, flexible working, and health services.
- Why this job: Make a real difference in the lives of children and families in your community.
- Qualifications: Experience in family support and strong IT skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 26500 - 29000 £ per year.
Do you have a good knowledge of issues impacting families and pathways of early help support? Do you have experience of capturing conversations and sharing information, advice and guidance to meet a family’s needs? Are you confident using IT packages such as Teams, SharePoint and caseload management systems?
We are looking for an Early Help Advisor to join our small but busy team based at the family hub in Kings Lynn. This is an exciting opportunity to join the Communities & Partnerships team within Norfolk County Council’s Children’s Services as part of a dedicated link into the new Family Hub arrangements for Norfolk. The role is full-time (37 hours per week) covering King’s Lynn & West Norfolk. The role currently involves telephone and some face-to-face contact with families.
You will be a key part of our prevention and early help workforce promoting and supporting the development and safeguarding of children, young people and families. You will be working alongside local partners, district community programmes and initiatives to support the needs of families with an age range of 0-19 and up to 25 for those with Special Educational Needs.
About the role
- To support families and partner organisations to navigate pathways to early help and support through the Family Hub network where it has been determined that targeted/statutory intervention is not required.
- Work directly with the public and partner organisations, Early Help Advisors shall receive verbal, written, and face-to-face requests for support, which are briefly assessed to determine the most appropriate response to presenting needs.
- Undertake information gathering with both internal and external colleagues to provide high-quality outcome focused support, advice and guidance to partners, children, young people and their families. This includes identifying local organisations and Universal Services that can support children, young people and families in preventing them from requiring targeted/statutory Children’s Services intervention and/or to assist them in returning to accessing a universal service pathway.
- Liaise with internal and external partners to support families in identifying their own natural network of support, involving friends and family members to be part of their plan, helping to reduce the need for professional involvement, where possible.
- Where a Team Around the Family has been identified, the Early Help Advisor will promote and encourage the use of an Early Help Assessment and Plan (EHAP) to provide a more co-ordinated approach to support for the family, building on existing strengths and identifying ways to reduce the presenting concerns.
- Ensure children and young people are adequately protected in line with the Local Safeguarding Children Partnership (LSCP) and departmental policy and procedures and relevant legislation.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
For an informal discussion regarding this vacancy please contact Nikki King, Early Help Team Manager.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as: Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
Early Help Advisor - West employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Help Advisor - West
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in early help or related areas. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to family support and safeguarding. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your IT skills! Familiarise yourself with Teams, SharePoint, and any relevant caseload management systems. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Early Help Advisor - West
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, give the job description a good read. It’ll help you understand what we’re looking for in an Early Help Advisor and how you can tailor your application to show you’re the perfect fit.
Showcase Your Experience: Make sure to highlight any relevant experience you have with families and early help support. We want to see how your past roles have prepared you for this position, so don’t hold back on those examples!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gives you a chance to showcase your enthusiasm for joining our team.
How to prepare for a job interview at Norfolk County Council
✨Know Your Stuff
Make sure you brush up on the key issues impacting families and the pathways of early help support. Familiarise yourself with local services and how they can assist families, as this knowledge will be crucial during your interview.
✨Practice Your Communication Skills
Since you'll be dealing with families and partner organisations, practice articulating your thoughts clearly. Consider role-playing common scenarios where you might need to provide advice or guidance, so you feel confident in your responses.
✨Get Tech-Savvy
As the role requires using IT packages like Teams and SharePoint, make sure you're comfortable navigating these platforms. If you can, set up a mock meeting on Teams to get familiar with its features, as this will show your tech proficiency during the interview.
✨Show Your Team Spirit
Highlight your ability to work collaboratively with others. Think of examples where you've successfully worked in a team to support families or individuals, as this will demonstrate your fit within the Communities & Partnerships team.
