Business Officer

Business Officer

Norwich Full-Time 24790 - 25183 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Adult Social Services with admin tasks and team coordination.
  • Company: Join Norfolk County Council, a dedicated team serving the community.
  • Benefits: Enjoy flexible working, generous holidays, and employee discounts.
  • Why this job: Be part of a supportive team making a real impact in social care.
  • Qualifications: Strong IT skills and a proactive, customer-focused attitude are essential.
  • Other info: Competitive salary and opportunities for personal and professional growth.

The predicted salary is between 24790 - 25183 £ per year.

Job Description

Permanent contract | £24,790 to £25,183 per annum (Scale D) | 37 hours per week | County Hall, Norwich

In the role of Business Officer, we are looking for a hardworking, customer-focused, and efficient member of the business support team.

As a Business Officer, you will be supporting Adult Social Services and will be expected to deliver a full range of administrative and support services to the Social Care Community Engagement Team (SCCE). You must be able to react positively to new tasks and manage your work effectively within a busy team.

We are looking for someone with excellent IT skills and the ability to use the whole range of MS Office products. You would be expected to maintain accurate databases, monitor and analyze information, minute meetings, schedule appointments, and operate in accordance with NCC and departmental practice and guidance.

If you are a committed team player used to delivering first-class levels of support, are proactive as well as positive, and have a “can do” approach, then we would welcome your application.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part-time, remote, and hybrid working – dependent on your job role and business need.
  • Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes to holidays, new technology, gym membership, trips to the cinema, and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants’ pensions.
  • A payment if you refer someone you know to a hard-to-fill job.
  • Tax-efficient ways of getting extra pension, new bikes, and electric cars.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 12 March 2025 at 23:59 #J-18808-Ljbffr

Business Officer employer: Norfolk County Council

Norfolk County Council is an exceptional employer, offering a competitive salary and generous benefits that prioritize employee well-being and work-life balance. With flexible working opportunities and a supportive team culture, you will thrive in a dynamic environment while contributing to meaningful social care initiatives in the heart of Norwich. Join us to enjoy professional growth, comprehensive health services, and a rewarding career dedicated to making a positive impact in the community.
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Contact Detail:

Norfolk County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Officer

✨Tip Number 1

Familiarize yourself with the specific administrative tasks mentioned in the job description, such as minute-taking and database management. This will help you demonstrate your understanding of the role during the interview.

✨Tip Number 2

Highlight your customer service experience, especially in a busy team environment. Be ready to share examples of how you've effectively managed multiple tasks while maintaining a positive attitude.

✨Tip Number 3

Brush up on your MS Office skills, particularly Excel and Word, as these are crucial for the role. Consider taking a quick online course or tutorial to refresh your knowledge before the interview.

✨Tip Number 4

Research Norfolk County Council's values and recent initiatives in Adult Social Services. Being knowledgeable about the organization will show your genuine interest and help you connect your skills to their mission.

We think you need these skills to ace Business Officer

Customer Service Orientation
Administrative Skills
Proficiency in MS Office Suite
Database Management
Information Monitoring and Analysis
Minute Taking
Appointment Scheduling
Team Collaboration
Time Management
Adaptability to New Tasks
Positive Attitude
Proactive Problem Solving
Attention to Detail
Effective Communication Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description and person specification. Highlight the key responsibilities and required skills, so you can tailor your application to demonstrate how you meet these criteria.

Tailor Your CV: Customize your CV to reflect your experience and skills that align with the Business Officer role. Emphasize your customer service experience, IT skills, and any relevant administrative support roles you've held.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully managed tasks in a busy team environment and your proactive approach to work.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Norfolk County Council

✨Show Your Customer-Focused Attitude

As a Business Officer, you'll be supporting Adult Social Services, so it's crucial to demonstrate your customer-focused mindset. Share examples from your past experiences where you went above and beyond to assist customers or clients.

✨Highlight Your IT Skills

Since excellent IT skills are essential for this role, make sure to discuss your proficiency with MS Office products. Be prepared to provide specific examples of how you've used these tools to improve efficiency or manage data effectively.

✨Demonstrate Your Team Player Spirit

The role requires someone who can work well within a busy team. Talk about your experiences in collaborative environments and how you contributed to team success. Emphasize your proactive approach and willingness to support colleagues.

✨Prepare for Administrative Tasks

You'll be responsible for maintaining databases, scheduling appointments, and minute-taking. Familiarize yourself with these tasks and be ready to discuss how you manage administrative duties efficiently, even under pressure.

Business Officer
Norfolk County Council
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