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- Tasks: Lead a team to support young people and families, ensuring smooth business operations.
- Company: Join Family Help West and Breckland, dedicated to making a difference in the community.
- Benefits: Enjoy a competitive salary, generous holidays, and flexible working options.
- Why this job: Be a vital part of a team that impacts lives while developing your career.
- Qualifications: Experience in team supervision, finance management, and administrative systems is essential.
- Other info: Great opportunities for training and career growth in a supportive environment.
The predicted salary is between 29000 - 36000 £ per year.
Are you passionate about safeguarding young people and supporting families? Family Help West and Breckland are seeking a highly motivated and dedicated Business Manager to oversee the Business support workers and ensure that the business needs of the service are met.
As a Business Manager, you will plan, manage and deliver support to meet priorities and deliver outcomes for the portfolio of services within West and Breckland Family Help which includes some project work. You will co-ordinate a range of business activities such as establishment monitoring, finance, supervision, recruitment, data gathering and project work. The operational support function is integral to the success of our service and therefore you are a vital member of the service management team.
You will identify succession planning, ensure staff are offered appropriate training and development opportunities and work with other Business Managers to develop areas of responsibilities. Fully integrating yourself in the team, you’ll be the go-to person within this service to ensure an efficient and effective administrative support service is delivered.
With experience of supervising a team and supporting a patch that has two localities, your organisational skills will be second to none. You will have experience of mentoring and coaching staff, managing finances, developing and monitoring administrative systems and supporting business functions.
If you are looking for the opportunity to be central to the smooth running of operational Family Help Service, we would love you to apply. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. Please ensure when submitting your covering letter, you evidence fully how you meet the essential and desirable criteria of the role.
If you wish to discuss this opportunity further, please email the Head of Service, Pat Ndhlalambi – p.ndhlalambi@norfolk.gov.uk
Benefits:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as: ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 4 February 2026 at 23:55
All other applicants closing date: 11 February 2026 at 23:55
Business Manager employer: Norfolk County Council
Contact Detail:
Norfolk County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Get to know the company inside out! Research Family Help West and Breckland, their values, and the services they provide. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to business management and team supervision. Think about your past experiences and how they align with the role's requirements. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to the Family Help service.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description and person specification. This will help you understand what we're looking for and how you can tailor your application to show us you're the perfect fit.
Showcase Your Experience: When writing your covering letter, make sure to highlight your relevant experience. We want to see how your skills in supervising teams, managing finances, and supporting business functions align with what we need for the Business Manager role.
Be Specific and Evidence Your Criteria: Don’t just say you meet the criteria—prove it! Use specific examples from your past roles to demonstrate how you've successfully managed projects or mentored staff. This will really help us see your potential impact on our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Norfolk County Council
✨Know Your Stuff
Before the interview, dive deep into the job description and understand the key responsibilities. Familiarise yourself with terms like 'establishment monitoring' and 'succession planning'. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be overseeing support workers. Prepare examples of how you've successfully supervised teams in the past. Think about specific situations where your mentoring and coaching made a difference, and be ready to share those stories.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing how you've managed multiple projects or tasks simultaneously. Be prepared to explain your approach to developing and monitoring administrative systems, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
