ADI Training and Monitoring Lead 9790

Norfolk County Council’s Road Safety education team is dedicated to making Norfolk’s roads safer for everyone. We deliver the National Driver Offender Retraining Scheme (NDORS) on behalf of Norfolk Constabulary and provide high-quality behaviour change led on-road driving and riding courses designed to improve skills and encourage safer choices and behaviours. Our established team continues to evolve as a vital part of promoting road safety education across the county. Each year, we support thousands of drivers, riders, and businesses through a mix of campaigns, online learning and practical on-road education helping road users make informed and safer decisions.

We are now seeking an experienced and motivated individual to lead and maintain quality standards for NDORS courses and our adult driver and rider on-road and online education programmes across Norfolk. This is an exciting opportunity to make a real difference in reducing road casualties and promoting safer choices and behaviours across Norfolk.

In This Role, You Will:

• Maintain Norfolk County Council’s NDORS full course provider licence and ensure excellent compliance with UKROEd guidelines.
• Lead the recruitment, training, coaching, monitoring, and management of trainers delivering all NDORS courses and commercial on-road sessions, while providing ongoing guidance to support continuous improvement.
• Quality assure delivery through planned trainer observations, leading on internal and external audits, ensuring high standards and adherence to specifications and policies.
• Maintain robust on-road risk assessments, lead in safeguarding trainers and clients and foster strong, positive relationships.
• Provide specialist driver/rider expertise in developing post-driver and rider road safety campaigns, media responses and post licence educational toolkits, aligned with the priorities set by the Norfolk Road Safety Partnership.
• Collaborate on innovative, evidence-based road safety solutions that drive meaningful change.

About You:

You will be an Approved Driving Instructor and a licensed trainer to deliver NDORS courses. We will also expect and will support the successful candidate to secure a licensed instructor status with NDORS.

You Will Also Demonstrate:

• A strongly evidence‑led approach, using research, data and insight to inform decision‑making and positively influence practice.
• Significant experience in training and coaching to drive continuous improvement, ideally supported by a City & Guilds Internal Quality Assurance qualification, or a willingness to work towards this.
• A proven ability to respond positively to change, effectively supporting staff and trainers through periods of transition to deliver greater efficiency and improved outcomes.
• Excellent organisational and time‑management skills, with the ability to work independently, prioritise effectively to manage competing demands in a pressurised environment.
• A strong track record of building and maintaining productive partnerships across internal teams and with external stakeholders.
• High levels of digital confidence, with skills in Microsoft applications and the effective use of digital tools to support delivery and performance.

This role requires an enhanced Disclosure and Barring Service (DBS) check. Flexible working arrangements are available. Access to a wide range of training and development opportunities are also available. Some evening and weekend work is required. A clean driving license is essential, access to your own vehicle is necessary and the ability to travel across the county and wider for conferences etc.

Additional Information:

For more information about this role please contact: Laura Partridge, Road Safety Commissioning Manager: Laura.Partridge@norfolk.gov.uk

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 03 February 2026. All other applicants closing date: 10 February 2026.