Urgent Community Response Nurse

Norfolk Community Health and Care NHS Trust

Urgent Community Response Nurse

The closing date is 15 February 2026

We have an exciting opportunity for a registered nurse to join the North Urgent Community Response Team on a 12 month secondment / fixed term contract, to support with urgent community 2 hour response for patients in their own home, with skills in palliative / end of life care, wound care and catheter care and a strong desire to further develop your community nursing skills and experience.

You will be required to work over a 7 day working week including weekends and will be hard working, motivated, with excellent communication skills. You will be able to demonstrate knowledge and skills in holistic assessment, to demonstrate that you use your initiative and have a keen interest in working with this group of patients. You must hold a full and valid driving licence and have access to a vehicle.

You will support staff working at a band 3 and 4 level, along with students and apprentices.

Main duties of the job

• To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
• To assess and prescribe care pathways for patients in a crisis situation with long‑term conditions, frail & elderly, palliative and end‑of‑life care and/or rehabilitation needs, to achieve quality of life and independence where possible, with support from Senior colleagues within the wider Urgent Community Response Team.
• To act as the patient’s advocate, facilitating choice and patient empowerment.
• To provide evidence‑based clinical/therapeutic interventions based on “best practice”.
• To work within the Urgent Community Response Team to support early discharge from hospital.
• To work with all health care professionals, and statutory/non‑statutory agencies to provide a seamless, integrated service to our service users.
• To triage referrals on a rotational basis for the Urgent Community Response Team.

About us

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here:

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn\’t accurately reflect their skills.

Clinical

1. Assess, plan, implement and evaluate all aspects of patient care, and develop treatment/care pathways that may need to be delivered from a range of options.
2. Follow a holistic assessment, devise an individualised care pathway for each patient, modifying it as required.
3. Be aware of Assistive Technology and utilise where required.
4. Assess patients’ holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.
7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care coordinated appropriately.
8. Be required to undertake risk assessments and act upon them appropriately.
9. Participate in multi‑disciplinary/multi‑agency meetings as appropriate, e.g. Gold Standard Framework.
10. Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis.
11. Demonstrate dexterity and coordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
12. Order equipment and supplies via the electronic ordering systems used within the team.
13. Ensure informed consent is obtained prior to initiating interventions.
14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person Specification

Qualifications

• Diploma or 1st Level Degree
• RN Qualification
• Current NMC Registration
• Evidence of Continuing Professional Development
• Assessor/mentorship Preparation; ENB 998 or Equivalent

Experience

• Evidence of working within the community or acute setting
• Attendance at in‑house training and short courses

Skills, Abilities and Knowledge

• Highly motivated
• Able to provide high standards of care
• Tact and diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Ability to manage stressful situations
• Concentrate when undertaking patient care and inputting data/patient records
• Team player
• Work flexibly to accommodate patient/service needs

Personal Attributes

• Able to identify with the Trust\’s commitment to safeguarding and promoting the welfare of young people/vulnerable adults

Personal and People Development

• Professional appearance
• Be able to kneel, bend & stoop, and work in cramped environments
• Manoeuvre limbs of around 5‑6kg
• Be reliable

Communication

• Good observational & reporting skills
• Good interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Norfolk Community Health and Care NHS Trust