Charity Fundraising Officer in Norwich

Charity Fundraising Officer

Norfolk Community Health and Care NHS Trust

The closing date is 31 March 2026

Norfolk Community Health & Care (NCH&C) NHS Charitable Fund supports the work of Norfolk Community Health and Care NHS Trust by funding projects that go above and beyond what the NHS can provide. From enhancing patient care to supporting staff wellbeing, our charity helps to make a real difference in the lives of local people.

We are growing our charity team and are looking for a motivated and enthusiastic individual to help us increase income, engage supporters, and develop innovative fundraising initiatives.

About us

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here:

Support Norfolk Community Health and Care NHS Trust | Donate and Volunteer | NCH&C

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn\’t accurately reflect their skills.

Job responsibilities

Key Responsibilities

• General To work with the Charity Development and Project Manager to plan, deliver and evaluate fundraising campaigns and activities aligned with strategic objectives.
• Produce high quality reports for senior management including performance analysis and recommendations.
• Develop and maintain strategic relationships with internal stakeholders including Trust staff, suppliers, media, local businesses and community leaders to maximise opportunities for partnership and fundraising.
• Ensure compliance with all relevant Trust policies and communication team processes and protocols, and comment on processes as required during review.

• Fundraising Project manage and lead on the planning, delivery and evaluation of key fundraising campaigns including our Caring Together regular giving programme.
• Provide expert advice and tailored support to individuals, community groups, and staff fundraising for the charity ensuring excellent support experience.
• Lead on the stewardship of supporters and donors, ensuring excellent communication, donor recognition and thanking processes to foster long-term relationships.
• Lead on key fundraising events and initiatives, including third-party events and supporter-led initiatives. From concept and planning through to delivery and post-event evaluation.
• Oversee procurement, management and maintenance of equipment and materials needed for fundraising activities, ensuring cost effectiveness and appropriate use.
• Manage the secure handling, reconciliation and banking of cash received from fundraising.
• Monitor and evaluate the effectiveness of fundraising activities, identifying trends, areas for improvement and opportunities for innovation and growth.
• Proactively research, approach and build partnerships with local businesses and organisations to secure sponsorship, donations and in-kind support.
• Researching and writing application bids for small grants or charitable donations as appropriate, producing compelling cases for support.

• Supporter Engagement and Communications Develop and implement a communications plan to increase engagement and awareness through charitys website content, social media platforms, email campaigns, and printed publications aligned with brand guidelines and fundraising objectives.
• Create and manage high-quality, engaging digital content, including multi-media and storytelling, to strengthen supporter relationships and drive fundraising.
• Design and implement supporter journeys that foster meaningful relationships, enhance donor loyalty and encourage sustained and repeated giving.
• Produce a range of compelling fundraising and campaign materials, including impact reports, thank you packs and promotional literature.
• Champion the charity internally, working closely with NHS colleagues and teams to increase staff awareness, engagement and involvement.
• Support and where appropriate lead on media relations and PR activity in partnership with the Communications Team, including writing press releases and producing high-quality content delivery for external channels.

• Administration and General Duties Maintain accurate records on the charitys database, ensuring accurate, timely and GDPR compliant recording of supporter interactions, donations and communications.
• Ensure all fundraising activity complies with fundraising regulation, NHS Governance and the Code of Fundraising Practice.
• Actively contribute to team meetings, strategic planning and development sessions.
• Analyse and report on campaign and fundraising performance using data to make informed decisions and support continuous improvement.
• Undertake other duties expected in line with the role.
• Collaborate with colleagues across the Trust and community, contributing to a culture of innovation, inclusivity and continuous improvement.
• Contribute to the development of the charitys fundraising strategy and annual income plans and impact measurement framework.
• Identify and propose new income generation opportunities in line with the charitys goal and evolving community needs.

Person Specification

Qualifications

• Degree or equivalent qualification
• 1 years experience in charity sector

Experience

• Experience of working with donors and fundraisers to generate income
• Stewardship of supporters
• Experience of planning, delivering and evaluating fundraising campaigns
• Creation of new fundraising events
• Writing grant applications to funders
• Experience working in the NHS/public sector organisation
• Producing content for social media and digital platforms
• Understanding of Data Protection, Freedom of Information and Caldicott guidelines

Skills

• Good organisational skills and ability to manage multiple tasks
• Confident working independently and using initiative
• Event Management
• Understanding of fund-raising techniques.
• Good IT skills with Office365 knowledge
• Knowledge of the charity sector
• Familiarity with CRM or supporter databases
• Website content creation
• Budget Management

Personal and People Development

• Sensitive and emphatic to support donor stewardship
• Demonstrate a record of continuing professional development
• The flexibility to manage competing priorities and the ability to work well as part of a team or under own initiative.

Communication

• Excellent writing skills including editing and copywriting
• Digital and social media channels
• Good interpersonal skills with the ability to communicate and work with staff from across the organisation.
• Ability to liaise with a wide range of stakeholders
• Excellent verbal skills including the ability to process highly complex information
• Ability to present ideas in a concise and professional manner

Personal Attributes/Behaviours

• Ability to work effectively as a team player
• Confident working independently and using initiative
• A commitment to the values of the NHS and charitable giving
• Demonstrate understanding of, and commitment to, equal opportunities as an employee and as a provider of service to the public

Other

• Ability and willingness to work out of hours on occasion
• Full UK driving licence
• The ability to travel to all NCH&C locations and further afield as necessary
• Understanding of NHS, ICS & NCH&C structures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Norfolk Community Health and Care NHS Trust

Address

Woodlands house, Norwich community hospital

£31,049 to £37,796 a year pro rata per annum

Contract

Fixed term

Duration

1 years

Working pattern

Reference number

-BM-A

Job locations

Woodlands house, Norwich community hospital

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