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For Companies At a Glance
- Tasks: Support amputee patients with care and emotional well-being in a friendly team.
- Company: Join the first standalone NHS community trust rated Outstanding by CQC.
- Benefits: Permanent full-time role with opportunities for training and development.
- Why this job: Make a real difference in patients' lives while growing your skills.
- Qualifications: GCSEs in English and Maths, Care Certificate or relevant experience.
- Other info: Flexible shifts and supportive environment for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Norfolk Community Health and Care NHS Trust
Clinical Support Worker
The closing date is 06 April 2026
We are unable to offer sponsorship for this post.
NCH&C is hiring Clinical Support Workers within the state‑of‑the‑art Willow Unit at Norwich Community Hospital, a supportive environment for 48 patients. The unit enables patients to make steady, step‑by‑step improvements, gain independence, prepare to return to the community, and perform daily activities with confidence.
Healthcare is delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and well‑being.
NCH&C is proud to be a vibrant and inclusive employer of choice in Norfolk. Flexible working, training and career progression opportunities, and a comprehensive well‑being offering (free staff gyms, counselling, and physiotherapy) are available.
Main duties of the job
Utilising the latest therapy and rehabilitation technology and practices, you will be part of a team that supports patients back into the community and helps create a reablement culture within this new unit.
Work as part of the team to deliver care in a reablement setting.
Support an environment where all team members uphold a reablement ethos, using a positive risk‑taking approach to benefit patients, their carers and families.
Help patients become as independent as possible with their washing/dressing and nutritional needs.
Participate in a multidisciplinary team within a quality framework to ensure the highest standards of care are met.
Support, deliver and innovate within discharge practice and pathways.
Collaborate with system partners, including the voluntary sector, to ensure patients experience a seamless transfer of care both into and onward from the unit.
Coordinate care for a named group of patients.
Work proactively within the team to achieve unit and trust goals and objectives.
Promote and adhere to recognised policies, protocols and guidelines.
About us
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating, and the first stand‑alone NHS community trust in the country to receive this title.
Find out more about working for our organisation here:
We are unable to offer sponsorship for this post.
Job responsibilities
Carry out the instructions accurately and promptly from the reablement ward team who are professionally accountable for the delivery of care.
Work within an agreed reablement competency framework to support patients with their goals and within their functional capabilities.
Report to registered staff any patient that causes concern or any observed changes in a patient’s clinical condition.
Support patients’ emotional well‑being by encouraging positive conversations and promoting independence in daily activities.
Accurately document all care delivered, including electronic recording on trust systems while maintaining confidentiality.
Respond appropriately to clinical emergencies to ensure the patient receives suitable care, understanding the role and necessary actions in emergency situations.
Adhere to all trust policies, procedures, nursing guidelines when undertaking activities.
Make patients welcome to the clinical area and participate in the admission process under supervision of registered staff.
Provide a high standard of individualised personal care (e.g., washing/dressing, nutritional needs) with a reablement ethos.
Keep the unit clean, tidy and a safe environment.
Follow trust infection control procedures.
Chaperone/escort patients to other clinical departments or NHS units under direction of the registered nurse.
Support relatives under guidance of the multidisciplinary team (MDT).
Assist with the discharge process for patients by the MDT.
Person Specification
Qualifications
- Education to GCSE level Grade 5 in English and Mathematics or equivalent.
- Care Certificate and/or equivalent health care experience.
- City and Guilds NVQ Level 3 in Care/Health and Social Care.
Skills, Abilities and Knowledge
- Good organisational skills.
- Basic I.T. and computer skills.
- Good interpersonal and communication skills.
- Good numeracy and literacy skills.
Communication
- Clear oral and written communication.
- Basic computer skills.
Personal and People Development
- Caring personality.
- Sensitive and tolerant.
- Resilient.
Other
- Able to make own travelling arrangements.
- May be required to work in other community hospitals within the trust to meet service needs.
- Ability to work 12.5‑hour shift day/night patterns.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous convictions.
Employer name
Norfolk Community Health and Care NHS Trust
£24,937 to £26,598 a year (pro rata per annum)
#J-18808-Ljbffr
Clinical Support Worker employer: Norfolk Community Health & Care Trust
Contact Detail:
Norfolk Community Health & Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NCH&C on LinkedIn. A friendly chat can give you insider info about the team and the role, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to clinical support work. Think about scenarios where you’ve demonstrated your caring nature and teamwork skills – they love that at NCH&C!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you’re excited about working in the Amputee Pathway. Your passion can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our outstanding team.
We think you need these skills to ace Clinical Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Clinical Support Worker. We want to see how you can contribute to our friendly team and support our Amputee patients.
Showcase Your Communication Skills: Since communication is key in this role, don’t forget to demonstrate your interpersonal skills in your written application. Share examples of how you've effectively communicated in previous roles or situations.
Be Genuine: We’re all about authenticity here at StudySmarter. Avoid using AI-generated content that doesn’t reflect your true self. Be honest about your experiences and what you can bring to the team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to receive and review your application, and we can’t wait to hear from you!
How to prepare for a job interview at Norfolk Community Health & Care Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Clinical Support Worker. Familiarise yourself with the Amputee Pathway and the specific tasks you'll be expected to perform. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is key in healthcare. Prepare examples of how you've successfully communicated with patients or team members in the past. Highlight your ability to support emotional well-being and engage in positive conversations, as this aligns with the trust's values.
✨Demonstrate Your Team Spirit
Since you'll be working in a multidisciplinary team, be ready to discuss your experience collaborating with others. Share specific instances where you contributed to a team effort, showing that you can work well with diverse professionals to provide the best care for patients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your response to clinical emergencies or changes in a patient's condition. Think through potential situations you might face and how you would handle them, ensuring you emphasise your adherence to trust policies and procedures.