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- Tasks: Provide top-notch PA and admin support to senior management in a dynamic healthcare environment.
- Company: Join the Norfolk Community Health and Care NHS Trust, making a difference in community health.
- Benefits: Enjoy 27+ days of annual leave, NHS pension, and wellbeing support.
- Why this job: Be part of a supportive culture while developing your skills in a vital healthcare role.
- Qualifications: Experience in administration and team supervision is essential.
- Other info: Part-time role with flexible hours and excellent career development opportunities.
Overview
To provide comprehensive, confidential PA, secretarial and administrative support at senior director and senior management level, ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the office and its overall effectiveness. To supervise and support the ICUCR (Intermediate Care & Urgent Community Response) Admin Team and Stroke Admin Team.
The post holder will be the PA for the Operations Director of ICUCR (Intermediate Care & Urgent Community Response), and will also provide administration support for other senior managers of ICUCR.
Responsibilities
- Provide comprehensive administrative support at senior level and supervise the ICUCR Admin Team and Stroke Admin Team (total of 7 staff).
- Act as PA for the Operations Director of ICUCR and provide administration support for other senior managers within ICUCR.
- Support the smooth running of the office and administrative processes, ensuring high standards of efficiency and effectiveness.
- Coordinate and supervise the ICUCR Admin and Stroke Admin teams, alongside the other PA who shares this post.
- Contribute to a positive, well-led culture with regular supervision and staff development opportunities.
Work Pattern and Location
- Part-time role: 15 hours per week, Band 4 permanent.
- Shifts ideally across 3 days, 5 hours per day, within core hours (08:30–13:30 or 09:00–14:00).
- Post will job share with another PA; shifts on Monday and Friday are essential to provide Mon–Fri support for the Senior Leadership and admin teams.
- Base location: Norwich Community Hospital.
Person Specification
- Positive can-do attitude with experience in comprehensive administration, preferably at a senior level.
- As a Band 4, supervisory experience and skills are essential for overseeing the ICUCR Admin and Stroke Admin teams.
- Experience of supervising teams; ability to work across multiple senior managers and maintain confidential, professional support.
Benefits
- Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 and 10 years to a maximum of 33 days.
- Opportunity to join the NHS pension scheme.
- Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources).
- Supportive positive culture that is Well-Led with regular supervision.
- Comprehensive in-house and external training programmes available.
- NHS discounts and many more.
Application note: Please note that applications are accepted by completion of our online application form. We cannot accept CVs.
Please refer to the attached job description and person specification for the detailed responsibilities.
This advert closes on Tuesday 7 Oct 2025.
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Personal Assistant to ICUCR | Norfolk Community Health and Care NHS Trust employer: Norfolk Community Health and Care NHS Trust
Contact Detail:
Norfolk Community Health and Care NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Assistant to ICUCR | Norfolk Community Health and Care NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Norfolk Community Health and Care NHS Trust. A friendly chat can give us insider info on the role and the team culture, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on our experience in administration and team supervision, highlighting how we can contribute to the smooth running of the office. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and polished for the interview. It shows we take the opportunity seriously and are ready to represent the team well.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and reinforces our enthusiasm for the role. Plus, it’s a great way to show our appreciation for their time!
We think you need these skills to ace Personal Assistant to ICUCR | Norfolk Community Health and Care NHS Trust
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the key responsibilities and skills needed for the Personal Assistant role.
Tailor Your Application: When filling out the application form, don’t just copy and paste your previous experiences. Instead, tailor your responses to highlight how your skills and experiences align with the specific requirements of the role. Show us why you’re the perfect fit!
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where possible to break up text and make it more digestible. We want to see your skills shine without wading through unnecessary fluff.
Apply Through Our Website: Remember, we only accept applications through our online application form. So, head over to our website and get your application in before the deadline. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Norfolk Community Health and Care NHS Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Personal Assistant to the Operations Director and the supervisory role over the ICUCR Admin Team. This will help you articulate how your skills and experiences align with their needs.
✨Showcase Your Supervisory Skills
Since this role requires supervisory experience, be prepared to discuss specific examples of how you've successfully managed teams in the past. Highlight your leadership style and how you foster a positive work environment, as this is crucial for contributing to a well-led culture.
✨Demonstrate Your Administrative Expertise
Bring examples of your previous administrative work that showcase your ability to maintain high standards of efficiency and effectiveness. Discuss any tools or systems you’ve used to streamline processes, as this will demonstrate your proactive approach to supporting senior management.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
