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- Tasks: Support patients by managing calls and administrative tasks with precision.
- Company: Join a friendly team at Norfolk Community Health and Care NHS Trust.
- Benefits: Part-time hours, supportive environment, and the chance to make a difference.
- Why this job: Help patients navigate healthcare services while developing your admin skills.
- Qualifications: Strong communication and organisational skills are essential.
- Other info: Opportunity for growth in a dynamic healthcare setting.
The predicted salary is between 23615 - 25674 £ per year.
An exciting opportunity has arisen to join the Central Booking Administration team on a Part Time, Fixed Term basis as Maternity Leave cover. This role would suit a people person with excellent administrative skills who is keen to use them to help patients navigate a number of healthcare services provided by Norfolk Community Health and Care NHS Trust.
Working as part of a friendly and supportive team, you will make and answer phone calls and process administrative tasks with a high level of accuracy to provide the best possible service to our patients and clinical colleagues.
Responsibilities:
- Make and answer phone calls and process administrative tasks with a high level of accuracy to support patients and clinical colleagues.
- Communicate with patients using telephony systems and provide comprehensive pro-active administrative support.
- Support all services during operating times 07:30 to 17:00, Monday to Friday, ensuring all services are covered.
- Multiskill across services to maintain smooth running of Central Booking.
- Assist with other administrative duties as required.
Central Booking Administrator in Norwich employer: Norfolk Community Health and Care NHS Trust
Contact Detail:
Norfolk Community Health and Care NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Booking Administrator in Norwich
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Norfolk Community Health and Care NHS Trust. Understanding their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing your administrative skills and how they can benefit the Central Booking team.
✨Tip Number 3
Show off your people skills! Since this role is all about communication, be ready to share examples of how you've successfully interacted with patients or colleagues in the past. Highlighting your ability to connect with others will make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our friendly team!
We think you need these skills to ace Central Booking Administrator in Norwich
Some tips for your application 🫡
Show Your People Skills: Since this role is all about helping patients, make sure to highlight your people skills in your application. Share examples of how you've effectively communicated with others, especially in a busy environment.
Be Detail-Oriented: Accuracy is key in administrative tasks, so don’t forget to showcase your attention to detail. Mention any experiences where you’ve had to manage multiple tasks while maintaining high standards.
Tailor Your Application: Take the time to tailor your application to the job description. Use keywords from the listing to show that you understand what we’re looking for and how you fit into the team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Norfolk Community Health and Care NHS Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Central Booking Administrator. Familiarise yourself with the key tasks like making and answering phone calls, processing administrative tasks, and providing support to patients and clinical colleagues. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your People Skills
Since this role is all about communication, be prepared to showcase your people skills. Think of examples from your past experiences where you've successfully interacted with patients or colleagues. Highlight how you handled difficult situations or provided excellent service, as this will resonate well with the interviewers.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and customer service. You might be asked how you would handle a busy phone line or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.