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- Tasks: Support the CEO and leadership team with governance and administrative tasks.
- Company: Join Norfolk Citizens Advice, a vital community support organisation.
- Benefits: Enjoy 25 days annual leave, pension contributions, and flexible working options.
- Why this job: Make a real difference by helping others while developing your professional skills.
- Qualifications: Strong digital skills, attention to detail, and excellent communication abilities.
- Other info: Dynamic role with opportunities for ongoing training and development.
The predicted salary is between 22750 - 27500 £ per year.
Location: Based in Norwich, Norfolk. Travelling to other sites as required.
Hours: 22.5-37 hours per week
Job Type: Permanent
Salary: £27,500
Working Pattern: Full-time in office, with some remote work possible.
Overview
Norfolk Citizens Advice offers free, confidential, and impartial advice to anyone in the county. Our goal is to help everyone find a way forward, whatever problem they face.
About the role
The Executive Assistant plays a vital role in supporting strong governance and ensuring the smooth day-to-day operations. Working closely with the CEO, Trustees, and Leadership Team, you will provide high-quality administrative and governance support to keep our work coordinated and effective.
Key area of responsibility
- Manage the CEO’s diary and inbox and workload management.
- Act as secretariat for Board and committee meetings; schedule meetings, prepare/distribute papers, and draft minutes.
- Maintain governance policies and procedures ensuring compliance and timely reviews.
- Coordinate annual governance activities (Board cycle, AGM, away days).
- Support compliments and complaints processes with accurate recordings and timely responses.
- Assist with data, reporting, and system administration.
Experience and Qualifications
- Strong digital capability, including confidence with Microsoft 365, and collaboration tools.
- Excellent attention to detail and clear written communication.
- Confident, professional documentation production.
- Ability to travel between sites (car access required).
- Strong organisation and time management skills, capable of balancing multiple responsibilities.
What we offer
- 25 days annual leave, plus bank holidays (2 days to be taken before the August bank holiday and 3 days between Christmas and New Year) pro rata if part time.
- Pension Scheme – Employer contribution 4.5% and employee contribution 3.5%.
- Employee Assistance Scheme and ongoing training and development support.
- Flexible working options where possible.
Closing date: Sunday 15th February. Interviews will be held on Thursday 19th or Thursday 26th February. We may close application early after the closing date if we receive a high volume of applications.
Executive Assistant in Norwich employer: Norfolk Citizens Advice
Contact Detail:
Norfolk Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Executive Assistant role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company, especially their governance practices and how they support their staff. This will show that you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice your communication skills. As an Executive Assistant, clear and professional documentation is key. Try mock interviews with friends or family to get comfortable articulating your thoughts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Executive Assistant in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Executive Assistant role. We want to see how you can support our governance and operations, so don’t hold back on showcasing your relevant experience!
Show Off Your Digital Skills: Since we’re looking for someone with strong digital capabilities, be sure to mention your experience with Microsoft 365 and any collaboration tools you’ve used. We love tech-savvy candidates who can hit the ground running!
Attention to Detail is Key: As an Executive Assistant, you’ll need to manage diaries and prepare documents. Make sure your application is free from typos and clearly structured. This is your chance to demonstrate your attention to detail right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Norfolk Citizens Advice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Executive Assistant role and its responsibilities. Familiarise yourself with the key tasks like managing the CEO's diary and acting as secretariat for meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Digital Skills
Since strong digital capability is crucial for this role, be prepared to discuss your experience with Microsoft 365 and collaboration tools. Bring examples of how you've used these tools effectively in previous roles, and maybe even mention any specific projects where your digital skills made a difference.
✨Demonstrate Attention to Detail
As an Executive Assistant, attention to detail is key. During the interview, highlight instances where your meticulous nature has led to successful outcomes, such as preparing accurate meeting minutes or ensuring compliance with governance policies. This will reassure them that you can handle the responsibilities of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the organisation and the team you'll be working with. Ask about their governance processes or how they measure success in the Executive Assistant role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
