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- Tasks: Support the CEO and Board with high-quality admin and governance tasks.
- Company: Join a trusted charity making a real difference in people's lives.
- Benefits: Enjoy 25 days annual leave, bank holidays, and full training.
- Why this job: Be part of a team that empowers individuals and influences positive change.
- Qualifications: Experience in admin support and knowledge of equality and inclusion.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 22000 - 33000 £ per year.
Organisation: Norfolk Citizens Advice Bureau
Location: Norwich, Norfolk, travelling to other sites as required
Contract type: Permanent
Salary: FTE £27,500 per annum
Hours: 22.5 to 37 hours per week
DBS check: A DBS check will be required for the successful applicant
Date posted: 27 January 2026
Closing date: 15 February 2026
About Norfolk Citizens Advice: Norfolk Citizens Advice is a trusted local charity supporting thousands of people each year across seven offices in Norfolk. With around 50 staff and 125 volunteers, we provide free, confidential and impartial advice to help people resolve their problems, improve their wellbeing and navigate difficult times. Our work covers a wide range of issues, including benefits, debt, housing, employment, discrimination and consumer rights. We are proud to help people find independence, security and stability at moments when they need it most. We are also committed to influencing change by raising awareness of the issues faced by local residents and working with partners to improve policies and services.
About the Role: The Executive Assistant plays a pivotal role in ensuring strong governance, effective coordination of the Board of Trustees, and smooth organisational operations. Working closely with the Chief Executive Officer (CEO), Trustees, and the wider Leadership Team, the postholder provides high-quality administrative, governance and organisational support.
Key area of responsibility:
- Manage the CEO’s diary and inbox and workload management.
- Act as secretariat for Board and committee meetings; schedule meetings, prepare/distribute papers, and draft minutes.
- Maintain governance policies and procedures ensuring compliance and timely reviews.
- Coordinate annual governance activities (Board cycle, AGM, away days).
- Support compliments and complaints processes with accurate recordings and timely responses.
- Maintain accurate and timely H&S documentation.
- Assist with data, reporting, and system administration.
What we look for: We provide full training for our roles. However, we will favour applicants who demonstrate the following experience:
- Up-to-date knowledge and understanding of equality, diversity and inclusion and its application to the provision of accredited advice.
- Knowledge of a range of advice issues and an ability to identify safeguarding concerns and how to make onward referrals to the appropriate authority.
- Knowledge of specific advice issues relating to welfare benefits (including Universal Credit), Debt, Housing and Employment.
- Good IT knowledge and an ability to support clients in accessing information using IT systems.
- Previous experience as an accredited adviser in a similar work environment.
- Experience of supporting volunteers.
Please note that you will likely be subject to a DBS and Right to Work Check.
Benefits include: 25 days annual leave plus bank holidays (2 to be taken before the August bank holiday and 3 days between Christmas & New Year (Pro rata if part time).
How to apply: To apply please click the 'apply' button. Closing date: Sunday 15th February 2026. Interviews will be held on Thursday 19th or Thursday 26th February.
Executive Assistant in King's Lynn employer: Norfolk Citizens Advice Bureau
Contact Detail:
Norfolk Citizens Advice Bureau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Norfolk Citizens Advice. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. Confidence is key, and we want to see you shine when discussing your skills and experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re really keen on the role.
We think you need these skills to ace Executive Assistant in King's Lynn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Executive Assistant role. We want to see how you can support our governance and operations, so don’t hold back on showcasing relevant examples!
Showcase Your Organisational Skills: As an Executive Assistant, organisation is key! Use your application to demonstrate your ability to manage diaries, coordinate meetings, and maintain documentation. We love seeing candidates who can keep things running smoothly.
Highlight Your IT Proficiency: Since good IT knowledge is essential for this role, make sure to mention any relevant software or systems you’re familiar with. We’re looking for someone who can help us navigate the digital landscape effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Norfolk Citizens Advice!
How to prepare for a job interview at Norfolk Citizens Advice Bureau
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Executive Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing the CEO's diary and acting as secretariat for Board meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an Executive Assistant, strong organisational skills are a must. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly, especially in a busy environment like Norfolk Citizens Advice.
✨Demonstrate Your Understanding of Governance
Since this role involves supporting governance activities, brush up on your knowledge of governance policies and procedures. Be prepared to discuss how you would maintain compliance and manage documentation. Showing that you understand the importance of governance will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the organisation and the role. Ask about their approach to equality, diversity, and inclusion, or how they support their volunteers. This not only shows your interest but also helps you gauge if the organisation aligns with your values.
