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- Tasks: Lead training on holistic cancer care and improve patient experiences.
- Company: Join Norfolk Citizens Advice, enhancing cancer services in the community.
- Benefits: Enjoy 25 days annual leave, a pension contribution, and a supportive work environment.
- Why this job: Make a real impact in cancer care while collaborating with diverse teams.
- Qualifications: Project management experience and strong communication skills are essential.
- Other info: This is a full-time, fixed-term role with opportunities for professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Job Title: Holistic Cancer Care Trainer and Quality Improvement Lead
Team: Cancer
Salary: £35,392
Hours: Full Time (37 Hours) 12 Months Fixed-Term
Reports to: Norfolk Citizens Advice CEO
Annual Leave: 25 (This includes 5 set office closure days) plus bank holidays
Pension: 4.5% employer contribution
Job Overview
Norfolk and Waveney Integrated Care System is dedicated to enhancing cancer services for our patients and communities, striving for excellence in diagnostics, treatment accessibility, and overall clinical and non-clinical outcomes with a focus on sustained improvement in meeting national Cancer Waiting Times standards and improving cancer patient experience.
You will be embedded within the Norfolk Citizens Advice Bureau, operating under an honorary contract with the Norfolk and Waveney Integrated Care Board (ICB) Cancer Management team. You will lead in supporting strategic developments and projects, overseeing associated plans, and serving as a primary liaison for the ICB, Primary Care and Secondary Care services to promote the integration of cancer pathways between providers.
Objectives for the role:
· Manage, provide, plan, lead and analyse training for the workforce on the holistic needs of a person’s pre- and post-cancer journey
· Reporting, auditing, monitoring and quality assurance
· Improve cross-sector working and collaboration in the cancer pathway including improvement in the transition from secondary & primary care
· Enable social prescribing approaches to access support for service users
What we’re looking for:
· Experience in project management
· Knowledge of the commissioning function including planning, assessment of needs, service development/implementation, contracting, performance management/service improvement across health and social care
· Experience in leading and managing a team
· Clear communicator
· Ability to analyse complex issues
· Proficiency in all Microsoft Office packages
We’re a strong supporter of equality, diversity, and inclusive practices.
The closing date for applications will be Sunday 2nd of March 2025.
Interviews will be held on Tuesday the 18th of March 2025.
To apply please click on the apply on the ‘apply on company website’ button.
Holistic Cancer Care Trainer and Quality Improvement Lead employer: Norfolk Citizens Advice Bureau
Contact Detail:
Norfolk Citizens Advice Bureau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holistic Cancer Care Trainer and Quality Improvement Lead
✨Tip Number 1
Familiarize yourself with the latest trends and best practices in holistic cancer care. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to improving patient experiences during interviews.
✨Tip Number 2
Network with professionals in the cancer care field, especially those involved in project management and quality improvement. Engaging with them can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of your experience in managing teams and projects. Highlighting your past successes in similar roles will demonstrate your capability to lead and improve cancer care services effectively.
✨Tip Number 4
Showcase your communication skills by practicing how to clearly articulate complex issues related to cancer care. Being able to convey your thoughts succinctly will be crucial in this role, especially when liaising with various stakeholders.
We think you need these skills to ace Holistic Cancer Care Trainer and Quality Improvement Lead
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description. Understand the key responsibilities and objectives of the Holistic Cancer Care Trainer and Quality Improvement Lead position, as well as the skills and experience required.
Tailor Your CV: Customize your CV to highlight relevant experience in project management, team leadership, and knowledge of health and social care commissioning. Use specific examples that demonstrate your ability to manage training and improve cancer pathways.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your passion for enhancing cancer services and your understanding of holistic care. Mention how your skills align with the objectives of the role and provide examples of past successes in similar positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is professional and polished, reflecting your attention to detail.
How to prepare for a job interview at Norfolk Citizens Advice Bureau
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in project management. Highlight specific projects you've led, focusing on how you managed timelines, resources, and team dynamics to achieve successful outcomes.
✨Demonstrate Your Knowledge of Cancer Pathways
Familiarize yourself with the cancer pathways relevant to the role. Be ready to explain how you would improve integration between primary and secondary care services, showcasing your understanding of the holistic needs of cancer patients.
✨Communicate Clearly and Effectively
As a clear communicator, practice articulating your thoughts concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your ability to convey complex information simply.
✨Prepare for Questions on Quality Improvement
Expect questions related to quality assurance and improvement. Prepare examples of how you've previously monitored and improved service delivery, emphasizing your analytical skills and commitment to enhancing patient experiences.
