At a Glance
- Tasks: Drive client engagement and uncover new business opportunities in Private Capital.
- Company: Join a top 10 global law firm with a focus on client relationships.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to inclusivity and accessibility.
- Why this job: Make a real impact by enhancing client experiences and driving strategic growth.
- Qualifications: Experience in client development and strong relationship management skills required.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a strategic, client-focused professional to join our global Business Development & Marketing (BDM) team as a Client Relationship Manager focused on Private Capital clients. In this high-impact role, you’ll work closely with senior stakeholders to drive client engagement, uncover new business opportunities, and ensure delivery of a world-class client experience. You’ll manage a portfolio of global, cross-practice Private Capital clients, coordinating across sectors and jurisdictions to help the firm grow high-margin, strategic work.
What you’ll be doing:
- Lead strategic planning and opportunity analysis across key Private Capital client accounts
- Develop and manage actionable client account plans focused on revenue growth and cross-selling
- Facilitate and act on structured client feedback to enhance relationships and service delivery
- Build strong internal and external networks, driving collaboration across functions and teams
- Champion CRM best practices (Salesforce) and deliver reporting and insights that inform decisions
- Coordinate onboarding, BD initiatives, and continuous improvement projects for key clients
What we’re looking for:
- Proven experience in client development within legal or professional services
- Strong relationship management and influencing skills at senior levels
- Deep understanding of Private Capital clients and financial services business models
- Confident using CRM tools and data to drive commercial decisions
- Experience leading client feedback programmes and turning insights into action
- Highly collaborative, proactive, and results-oriented
At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Client Relationship Manager - Private Capital - Top 10 Global Law Firm in London employer: Norfolk Capsey
As a leading international law firm, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. Our London office offers exceptional employee growth opportunities, including professional development and training in cutting-edge CRM technologies like Intapp DealCloud. Join us to be part of a supportive team where your contributions directly impact our business development efforts and help shape the future of legal services.
