Primary Care Network (PCN) Recovery Worker
Primary Care Network (PCN) Recovery Worker

Primary Care Network (PCN) Recovery Worker

Norwich Full-Time 24891 - 25691 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with mental health issues and connect them to community resources.
  • Company: Join Norfolk and Waveney Mind, a leader in mental health support.
  • Benefits: Competitive salary, mileage reimbursement, and opportunities for professional development.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Experience in mental health support and a valid driving license required.
  • Other info: Diverse and inclusive workplace committed to empowering all individuals.

The predicted salary is between 24891 - 25691 £ per year.

Overview

Working Hours: Full Time 37.5 hours per week - Monday - Friday 9AM - 5PM

Starting Salary: £24,891 per annum rising to £25,691 after 6 month probation

Location: Norwich and Surrounding areas

Responsibilities

You will be required to travel to other locations where necessary. The role will include lone-working within GP practices and/or other appropriate community venues. Due to the nature of the role, a valid driver’s license and access to a vehicle are essential. Business insurance is also required. Mileage is reimbursed at 45p per mile for cars, after deducting the mileage between your home and work base.

The Service

Based in GP surgeries located across Norfolk and Waveney. Working with local surgeries and Primary Care Networks (PCNs) to see a reduction in the number of people with mental health issues re-presenting to their GP. This will include support / signposting to access Hub-based and Wellbeing services to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit. As well as working with patients 14+ with their mental health, we are excited to potentially offer the opportunity for staff to be upskilled in certain specialisms, whereby you will be given extra training to support patients in areas such as: Dementia, Bereavement, ADHD/Autism, Children and Young People, Family, and 18-25 years olds.

The Role

You will work alongside the wider team and NSFT staff to support a reduction in the number of people with mental health issues re-presenting to their GP. You will support / signpost to access Hub-based and Wellbeing services, to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.

Ideal Candidate

  • Commitment to empower and support people in a way that inspires trust and confidence, motivating others to reach their potential
  • Experience of supporting people with their mental health within a professional setting
  • Excellent understanding of recovery and recovery principles
  • Understanding of social, economic and environmental factors and their impact on communities, individuals, their families and carers
  • Experience of partnership/collaborative working and building relationships within internal services and external organisations
  • Experience of data collection, client record management systems and using tools to measure the impact of services
  • Driving license and motor vehicle, and a willingness to travel across your locality on a regular basis

Additional Information

Individual Interview Dates will be confirmed for interviews. We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

How To Apply

Candidates are required to complete an application form. Once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488.

Equity Statement

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Safeguarding Statement

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.

Primary Care Network (PCN) Recovery Worker employer: Norfolk and Waveney Mind

Norfolk and Waveney Mind is an exceptional employer dedicated to fostering a supportive and inclusive work environment for those passionate about mental health. With a strong commitment to employee growth, we offer opportunities for upskilling in various specialisms, alongside a culture that values diversity and collaboration. Located in the vibrant community of Norwich and surrounding areas, our team enjoys a fulfilling role that directly impacts the lives of individuals while benefiting from competitive salaries and reimbursement for travel expenses.
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Contact Detail:

Norfolk and Waveney Mind Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Primary Care Network (PCN) Recovery Worker

Tip Number 1

Network like a pro! Reach out to your connections in the mental health field or related sectors. You never know who might have a lead on a job or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research the organisation and think about how your experience aligns with their mission. Practise common interview questions, especially around recovery principles and community support.

Tip Number 3

Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for supporting mental health shine through. Share personal stories or experiences that highlight your commitment.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.

We think you need these skills to ace Primary Care Network (PCN) Recovery Worker

Mental Health Support
Recovery Principles
Community Resilience Building
Partnership Working
Data Collection
Client Record Management
Relationship Building
Understanding of Social Factors
Excellent Communication Skills
Motivational Skills
Driving License
Willingness to Travel
Empathy
Adaptability

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you understand the key responsibilities and ideal candidate traits.

Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications. Highlight your relevant experience in mental health support and any specific skills that match the role, like understanding recovery principles or partnership working.

Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff – we want to know what makes you a great fit!

Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait around! Get your application in as soon as you can through our website. We’re excited to hear from you!

How to prepare for a job interview at Norfolk and Waveney Mind

Know Your Stuff

Make sure you understand the role of a PCN Recovery Worker inside out. Familiarise yourself with mental health recovery principles and the specific challenges faced by individuals in your community. This will help you answer questions confidently and show that you're genuinely interested in the position.

Showcase Your Experience

Prepare to discuss your previous experience supporting people with mental health issues. Think of specific examples where you've made a positive impact, whether through direct support or collaborative working. This will demonstrate your capability and commitment to empowering others.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the organisation.

Be Yourself

Authenticity goes a long way in interviews. Be honest about your motivations for applying and your passion for mental health. Let your personality shine through, as this will help the interviewers see how you would fit into their team and culture.

Primary Care Network (PCN) Recovery Worker
Norfolk and Waveney Mind
Location: Norwich

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