Norfolk and Waveney Mind is recruiting a Telephone & Support Line Team Lead to oversee a crucial crisis-support service in Norwich. You will lead a dedicated team, ensuring high-quality, psychologically-informed guidance and safety planning for individuals in crisis, with a focus on compassionate, accessible support.
The role requires experience in mental health settings, strong leadership and communication skills, and the ability to coordinate with GPs and other services.
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Part-Time Night Shift: Telephone Support Team Lead in Norwich employer: Norfolk and Waveney Mind
Norfolk and Waveney Mind is an exceptional employer, offering a supportive work culture that prioritises mental health and employee well-being. With opportunities for professional growth and development in the field of mental health support, staff are encouraged to make a meaningful impact in the community while enjoying flexible working hours in the vibrant city of Norwich.