Norfolk and Waveney Mind is seeking a Telephone & Support Line Team Lead to oversee a dedicated team delivering psychologically informed support.
You will lead operations across a 7-day-per-week service, ensuring high-quality crisis support and effective referrals while developing staff through supervision and training. A competitive starting salary applies with probation progression.
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Mental Health Crisis Line Team Lead in Norwich employer: Norfolk and Waveney Mind
Norfolk and Waveney Mind is an exceptional employer, offering a supportive work culture that prioritises mental health and employee well-being. With opportunities for professional growth and development in the field of mental health support, staff are encouraged to make a meaningful impact in the community while enjoying flexible working hours in the vibrant city of Norwich.