IPS Quality and Innovation Manager (Internal Vacancy)
REF: NWM/778
Salary: £38,223 per annum
Hours: Full Time, 37.5 hours per week (Monday - Friday)
Location: Norfolk & Suffolk (Hybrid working with travel required across Norfolk and Waveney & Suffolk), the base for milage claims will be Sale Road - NR7.
Due to the nature of the role, a valid driver’s license and access to a vehicle are essential. Business insurance is also required. Mileage is reimbursed at 55p per mile for cars, after deducting the mileage between your home and work base.
Are you passionate about improving services, driving innovation, and delivering high-quality employment support for people experiencing mental health challenges? Norfolk and Waveney Mind is seeking an experienced and motivated IPS Quality and Innovation Manager to lead quality improvement, IPS fidelity development, workforce development, and innovation across our employment services.
In this role you will act as our lead specialist for Individual Placement and Support (IPS), helping managers and frontline teams deliver high-quality, evidence-based and recovery-focused employment support. You will work closely with service leaders to strengthen fidelity, improve outcomes, develop staff capability, and drive continuous improvement across services.
Y ou will also provide leadership and support to Service Coordinators, lead improvement projects, develop training programmes, analyse performance and quality data, and ensure our services remain aligned with national IPS standards and emerging best practice.
We're looking for someone who:
- Has extensive knowledge of IPS and supported employment models.
- Is passionate about quality improvement, innovation and service development.
- Can confidently analyse data and translate findings into meaningful improvements.
- Has experience of coaching, developing and supporting staff.
- Is an excellent communicator who can build strong relationships with internal and external partners.
- Shares our commitment to recovery-focused, person-centred and inclusive services.
Closing date: Tuesday 17th November / Interview dates to be confirmed
IPS Quality and Innovation Manager (Internal Vacancy) in Norwich employer: Norfolk and Waveney Mind
Norfolk and Waveney Mind is an exceptional employer, offering a supportive work culture that prioritises mental health and employee well-being. With opportunities for professional growth and development in the field of mental health support, staff are encouraged to make a meaningful impact in the community while enjoying flexible working hours in the vibrant city of Norwich.
