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- Tasks: Lead data management and reporting for a leading mental health charity.
- Company: Join Norfolk and Waveney Mind, a top mental health charity in the region.
- Benefits: Competitive salary, mileage reimbursement, and a supportive work environment.
- Why this job: Make a real difference in mental health through impactful data insights.
- Qualifications: Degree in Computer Science and 3+ years of SQL experience required.
- Other info: Diverse and inclusive workplace committed to mental health advocacy.
The predicted salary is between 34749 - 34749 £ per year.
Hours: Full Time – 37.5 hours per week
Work Pattern: Monday - Friday 9:00AM - 5:00PM
Salary: £34,749 per annum
Location: Sale Road - NR7
Requirements: Due to the nature of the role a driving licence and access to a vehicle with business insurance is essential for this role, mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.
About Norfolk And Waveney Mind: Norfolk and Waveney Mind is a leading mental health charity across Norfolk and Waveney, supporting local people each year. Our mission is simple: we believe no one should have to face a mental health problem alone.
The Role: As our Data Manager, you will take the lead on developing and delivering high‑quality organisational and contractual reporting across Norfolk and Waveney Mind. You will oversee the management, development, and integrity of our data warehouse and management information systems, ensuring compliance with GDPR and data governance best practice. This is a key role within the organisation, responsible for transforming data into meaningful insights that support operational teams, senior leaders, and external partners. You will also play a vital part in supporting data quality, information governance, and ongoing improvements to how we collect and use data.
We are looking for someone who is passionate about using data; you will bring significant technical expertise alongside excellent communication skills and the ability to build effective working relationships across all levels of the organisation.
Key Responsibilities:
- Lead the development and maintenance of the organisation’s data warehouse, managing the full data lifecycle using SQL, tabular modelling and Power BI.
- Develop accurate and scalable reporting services to support Executive, operational and back-office teams.
- Act as the organisation’s expert on NHS Digital Mental Health Services Data Set (MHSDS) reporting.
- Work collaboratively with partners and commissioners on data reporting requirements.
- Produce a comprehensive suite of internal management reports for use across the organisation.
- Maintain strong working knowledge of key systems, including the client management system (IAPTUS), to promote high standards of data quality and governance.
- Conduct data analysis to support service management—for example, analysing waiting list trends.
- Provide technical support and training to help teams make the most of business intelligence tools and visualisations.
- Ensure all data processes meet GDPR and wider data protection requirements.
- Produce and maintain Data Protection Impact Assessments (DPIAs) and support the organisation’s DSP Toolkit submission.
- Assist the DPO with data required for Subject Access Requests.
- Carry out regular data audits to ensure accuracy and completeness.
- Support the Information Governance Working Group and contribute to the organisation’s cyber security compliance agenda, including Cyber Essentials and Cyber Essentials Plus.
Essential Qualifications & Experience Include:
- Degree in Computer Science (or equivalent).
- Full driving licence and use of own transport.
- Minimum 3 years’ experience working with SQL databases (DML, DDL, DQL).
- Minimum 3 years’ experience in data modelling within SQL environments.
- Demonstrable experience in Power BI dashboard development.
- Experience working with and improving IT systems (e.g., EPR/CRM systems).
- Experience managing projects, auditing systems, and presenting complex data.
- Strong IT proficiency, including Office365 tools.
Closing Date: Tuesday 31st March
Interview Date: 7th & 8th April
We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
How To Apply: Candidates are required to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx. Once you have downloaded and completed the application form you will be required to upload your application form via the "Apply for this job". If you need to contact us please contact the HR Department on 0300 330 5488.
Norfolk and Waveney Minds Equity Statement: We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.
Safeguarding Statement: Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.
We kindly request that recruitment agencies do not contact us regarding this role.
Data Manager in Norwich employer: Norfolk and Waveney Mind
Contact Detail:
Norfolk and Waveney Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Manager in Norwich
✨Tip Number 1
Get to know the company! Research Norfolk and Waveney Mind, their mission, and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Data Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to data management and reporting. Think about how your skills in SQL and Power BI can directly benefit Norfolk and Waveney Mind, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Data Manager position.
We think you need these skills to ace Data Manager in Norwich
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to learn about Norfolk and Waveney Mind. Understanding our mission and values will help you tailor your application to show how you fit into our team.
Show Off Your Skills: When filling out the application form, make sure to highlight your experience with SQL databases and Power BI. We want to see how your technical expertise can contribute to our data management goals!
Be Clear and Concise: Keep your answers straightforward and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate clarity and directness in applications!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Norfolk and Waveney Mind
✨Know Your Data Inside Out
As a Data Manager, you'll need to demonstrate your expertise in SQL and Power BI. Brush up on your technical skills and be ready to discuss specific projects where you've successfully managed data. Prepare examples that showcase your ability to transform data into actionable insights.
✨Understand the Organisation's Mission
Norfolk and Waveney Mind is all about supporting mental health. Familiarise yourself with their mission and values. Be prepared to explain how your passion for data aligns with their goal of helping people facing mental health challenges. This will show that you're not just a tech whiz but also genuinely care about the cause.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle data-related challenges. Think of scenarios where you've improved data quality or navigated compliance issues. Practising these responses will help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
As a Data Manager, you'll need to work with various teams. Highlight your ability to communicate complex data insights in a simple way. Prepare to discuss how you've trained others on data tools or collaborated with non-technical staff. This will demonstrate your capability to build effective working relationships across the organisation.