IPS Employment Specialist - Routes

IPS Employment Specialist: Mental Health

Please note:Driver’s license and access to a vehicle are essential for this role.

Due to the nature of the role, a valid driver’s license and access to a vehicle are essential. Business insurance is also required. Mileage is reimbursed at 55p per mile for cars, after deducting the mileage between your home and work base.

Full-Time:37.5 Hours per week - Monday - Friday

Salary:£32,073 per annum

Location Coverage: This is a hybrid role, a minimum of 65% work in the community meeting clients and employers. Work from Home is an option for completing admin tasks.

Location: Based in East Norfolk, supporting clients across Lowestoft, Beccles, Bungay, Halesworth, Southwold, Great Yarmouth and surrounding areas. Northgate Hospital will be the designated base for mileage claims and attending clinical meetings with the Youth CMHT

As an IPS Employment Specialist, you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. Joining a well-established and award-winning IPS service that utilises the skills of people with backgrounds from a variety of industries. Providing you with excellent training and the support you need to take on the role, develop your skills and have access to a broad range of opportunities within Norfolk and Waveney Mind.

We welcome applications from all experience levels and backgrounds, you do not need experience in the mental health sector to apply. What you will need is the ability to motivate and build relationships with clients, strong organisational skills, the confidence to communicate and engage with a range of employers and stakeholders and a fundamental belief that anyone who wants to work can work.

What is an IPS Employment Specialist?

Using the Individual Placement and Support (IPS) model you’ll be:

• Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
• Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
• Supporting the clients through CV production, interview techniques and managing their health at work.
• Advocating for your clients by educating and engaging with employers regarding the IPS service.
• Sourcing job opportunities for your clients through regular contact with local employers within the community.
• Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.
• You can find more information about the role here - Individual Placement Support - Employment Specialist Full - YouTube

Who are we looking for?

You will need to be supportive and empathetic with great communication and listening skills. Also, the ability to initiate and develop relationships with individuals and be able to engage employers using a variety of methods such as; via phone or face-to‑face in the community, alongside having excellent time management and organisational skills.

We are actively interested in individuals who have experience in roles in at least one of the following areas; coaching, mentoring, recruitment, training, human resources, pastoral support, management, mental health, education, or sales.

Job Description

Job Description: JD IPS Employment Specialist Routes.pdf

Please note: The link to the job description (JD) may not work for all users due to system access restrictions. If you experience any issues accessing the JD, please contact: peopleadmin@norfolkandwaveneymind.org.uk

C losing date: This vacancy may close without prior notice once a sufficient number of applications have been received. Therefore, if you are interested, please submit your application as early as possible.

Interviews will take place W.C 1st November

Recruitment Guidance for Candidates 2026.pdf

Norfolk and Waveney Minds Equity Statement

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued.

At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Safeguarding Statement

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.

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