Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support mental health residents and provide crisis management in a collaborative environment.
- Company: Join Norfolk and Waveney Mind, a leader in mental health support.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a team that truly cares about mental health and community support.
- Qualifications: Experience in care settings and a passion for helping others.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 12 - 15 ÂŁ per hour.
Join Our Team of Bank Staff! We are currently building a pool of bank staff and would love to hear from you! If you’re available to work ad hoc hours and cover shifts as and when needed, this could be a great opportunity for you. This is an opportunity to be part of a team committed to supporting mental health and helping others in a meaningful way. We’re looking for individuals with a background in care or residential settings, who have an understanding of mental health.
Roles Available
- Intensive Recovery Worker – £12.73 per hour
Shifts: 8:00 AM – 4:00 PM / 3:30 PM – 11:00 PM
Location: Birch Tree House – Downham Market PE38 - Waking Nights Recovery Worker – £12.60 per hour for the first and last hour (22:30 – 23:00 and 07:00 – 08:30) and £15.12 per hour for 8 hours of unsocial hours (23:00 – 07:00)
Night Shift: 22:30 – 08:30
Location: Birch Tree House – Downham Market PE38
What is a SSHR? — Short Stay Recovery House
A short term residential recovery programme for people experiencing complex and enduring challenges to their mental health. Providing immediate, community‑based crisis support 24 hours a day, 7 days a week in a supportive environment. The houses aim to provide a safe, supportive, and collaborative alternative to acute mental health hospital admission for people with issues that may affect their mental health. The short stay recovery house will support and provide interventions in the least restrictive environment consistent with people’s health and social care, and safety needs. Equity of access to an alternative to admission for people is ensured.
Responsibilities
- Provide mental health support to residents during day and night shifts.
- Cover shifts on an ad‑hoc basis as required by the team.
- Assist in crisis management and 24‑hour support within the SSRH.
- Maintain accurate and confidential records of resident interactions.
- Collaborate with multidisciplinary staff to deliver person‑centred care.
Qualifications / Requirements
- Background in care or residential settings.
- Understanding of mental health and community support principles.
- Ability to work unsocial hours and be flexible with shift changes.
- Strong communication and teamwork skills.
- Susceptible to a satisfactory DBS check and other safeguarding checks.
How To Apply
Candidates are asked to complete an application form. Once you have downloaded and completed the application form you will be required to upload it via the “Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488.
Equity Statement
We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.
Safeguarding Statement
Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.
Bank Staff - Short Stay Recovery House in Downham Market employer: Norfolk and Waveney Mind
Contact Detail:
Norfolk and Waveney Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Staff - Short Stay Recovery House in Downham Market
✨Tip Number 1
Get to know the team! If you can, reach out to current staff or even the HR department. A friendly chat can give us insights into the work culture and what they really value in a candidate.
✨Tip Number 2
Be flexible with your availability. Since this role is all about covering shifts as needed, showing that you're open to various hours can make you stand out. We love candidates who are ready to jump in when needed!
✨Tip Number 3
Show your passion for mental health! In your conversations or interviews, share why supporting mental health matters to you. We want to see that genuine commitment to helping others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Birch Tree House.
We think you need these skills to ace Bank Staff - Short Stay Recovery House in Downham Market
Some tips for your application 🫡
Read the Job Description Carefully: Before you start filling out the application, take a good look at the job description. We want to see that you understand what we're looking for, so make sure you highlight your relevant experience in care or mental health.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications. Mention specific skills or experiences that relate to the role of Intensive Recovery Worker or Waking Nights Recovery Worker.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: Make sure to apply through our website using the provided link. It’s the easiest way for us to receive your application, and we can’t wait to hear from you!
How to prepare for a job interview at Norfolk and Waveney Mind
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health principles and the specific responsibilities of the role. Understanding the Short Stay Recovery House's mission will show that you're genuinely interested in supporting residents.
✨Showcase Your Experience
Be ready to discuss your background in care or residential settings. Share specific examples of how you've supported individuals in crisis or contributed to a team environment, as this will highlight your suitability for the role.
✨Flexibility is Key
Since the role requires covering shifts on an ad-hoc basis, emphasise your flexibility and willingness to work unsocial hours. Mention any previous experiences where you adapted to changing schedules or worked under pressure.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics, training opportunities, or the types of challenges residents face. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.
