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- Tasks: Lead and enhance mental health services, ensuring quality and community responsiveness.
- Company: Join Norfolk and Waveney Mind, a charity dedicated to mental wellbeing.
- Benefits: Competitive salary, mileage reimbursement, and a supportive work environment.
- Why this job: Make a real difference in mental health while leading a passionate team.
- Qualifications: Proven leadership experience and a commitment to mental health advocacy.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 73812 - 73812 £ per year.
Hours: Full Time – 37.5 hours per week
Work Pattern: Monday - Friday, with occasional attendance at external events outside normal working hours.
Contract: Permanent
Salary: £73,812 per annum
Location: Based at Sale Road, Norwich with travel to other sites as and when required.
Vehicle & Driver's Licence Requirement: Due to the nature of the role a driver licence with business insurance and access to a vehicle is essential for this role; mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.
The Director of Operations is a senior executive leader responsible for the planning, delivery, quality, safety and sustainability of Norfolk and Waveney Mind's mental health services. Working through Heads of Service, the postholder ensures services are recovery focused, person centred, effective and responsive to the needs of the communities we serve. A central priority of the role is to stabilise and strengthen existing services while enabling sustainable growth and service expansion across the Charity.
As the Director of Operations you will ensure strong governance, robust regulatory compliance and a culture of continuous quality improvement. This is a highly visible, hands on leadership role requiring regular presence across the county. The postholder will inspire and enable excellent leadership, management and practice, acting as a visible champion of mental wellbeing for a workforce that includes many staff and volunteers with lived experience of mental ill health.
What Success Looks Like: A summary of expectations and key success measures for the role is included in the attached document.
Closing Date: Sunday 12th April
We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Norfolk and Waveney Minds Equity Statement: We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.
Safeguarding Statement: Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.
Director of Operations employer: Norfolk and Waveney Mind
Contact Detail:
Norfolk and Waveney Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Network Like a Pro
Get out there and connect with people in the mental health sector! Attend events, join relevant groups, and don’t be shy about reaching out to current employees at Norfolk and Waveney Mind. Building relationships can open doors that applications alone can't.
✨Show Your Passion
When you get the chance to chat with potential employers, let your passion for mental health shine through. Share your experiences and how they align with the mission of Norfolk and Waveney Mind. Authenticity goes a long way!
✨Prepare for the Interview
Do your homework on the organisation and the role. Understand their services and think about how you can contribute to their goals. Prepare some thoughtful questions to show you're genuinely interested in making a difference.
✨Apply Early and Often
Don’t wait until the last minute to submit your application! The sooner you apply, the better your chances. Plus, keep an eye on our website for new opportunities that match your skills and passion for mental health.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. It’s packed with info about what we’re looking for in a Director of Operations. Make sure you understand the key responsibilities and expectations so you can tailor your application accordingly.
Showcase Your Experience: When filling out the application form, highlight your relevant experience. We want to see how your background aligns with our mission at Norfolk and Waveney Mind. Use specific examples that demonstrate your leadership skills and commitment to mental health services.
Be Authentic: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your passion for mental health and how your lived experiences can contribute to our work. This is your chance to connect with us on a personal level!
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications. Get your application in as soon as you can through our website to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Norfolk and Waveney Mind
✨Know the Organisation Inside Out
Before your interview, make sure you research Norfolk and Waveney Mind thoroughly. Understand their mission, values, and the specific mental health services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Director of Operations, you'll likely face scenario-based questions that assess your leadership and problem-solving skills. Think of examples from your past experiences where you've successfully managed teams or improved services. Be ready to discuss how you would handle challenges specific to mental health services.
✨Showcase Your Vision for Growth
The role involves stabilising and expanding services, so be prepared to share your vision for sustainable growth. Discuss innovative ideas you have for enhancing service delivery and how you plan to inspire your team to achieve these goals. This will demonstrate your strategic thinking and commitment to the organisation's mission.
✨Emphasise Your Commitment to Inclusivity
Norfolk and Waveney Mind values diversity and inclusivity. Be sure to highlight your understanding of these principles and how you've implemented them in previous roles. Share any experiences you have with supporting staff and volunteers with lived experience of mental health issues, as this aligns with their ethos.