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- Tasks: Provide top-notch admin support to our Senior Leadership Teams and manage team diaries.
- Company: Join Norfolk and Suffolk NHS Foundation Trust, a leader in mental health services.
- Benefits: Enjoy a competitive salary, full-time hours, and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team making a real impact in mental health care.
- Qualifications: NVQ 3 in Business Administration and advanced secretarial experience required.
- Other info: Opportunities for training, supervision, and personal development are available.
The predicted salary is between 22600 - 29000 £ per year.
Band 4
Main area: Administration
Grade: Band 4
Contract: Permanent
Hours: 37.5 hours per week (Full time)
Job ref: 246-CEN6925338
Site: Various sites - Central Norfolk (Hellesdon Hospital, Julian Hospital, City Centre)
Town: Hellesdon
Salary: £26,530 - £29,114 Per annum/pro rata
Salary period: Yearly
Closing: 16/02/2025 23:59
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We have exciting opportunities to recruit to full time Senior Management Support Administrators within the Central Norfolk Locality. The posts will be providing administrative support to our Senior Leadership Teams.
Main duties of the job
- Provide accurate, prompt and efficient secretarial / administrative support to the management team which may include presentations / spreadsheets including complex reports.
- Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards.
- Raise agendas, take and process minutes for teams (across the care group).
- Participate in ongoing audits and service development as directed by Business Support Manager (or their deputy).
- Provide supervision and training and appraisals to administration staff as identified by line manager.
- Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.
- Act as a supervisor for admin staff, completing regular monthly supervision sessions and yearly appraisals.
Person specification
Qualifications
- NVQ 3 Business Administration
- Word processing or equivalent secretarial experience at advanced level
Experience
- Understanding and experience in full range of secretarial procedures
- Experience at PA level
Skills
- ICT skills including MS packages
- Interpersonal skills
EQUAL OPPORTUNITIES: The Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
Senior Management Support Administrators employer: Norfolk and Suffolk NHS Foundation Trust
Contact Detail:
Norfolk and Suffolk NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Management Support Administrators
✨Tip Number 1
Familiarise yourself with the specific administrative tools and software mentioned in the job description, particularly MS Office packages. Being proficient in these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Network with current or former employees of the Norfolk and Suffolk NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing workloads and prioritising tasks effectively. Think of specific examples where you've successfully handled multiple responsibilities, as this is crucial for the Senior Management Support Administrator role.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've worked collaboratively in a team setting. Highlight any experiences where you've provided training or supervision, as this aligns well with the responsibilities of the position.
We think you need these skills to ace Senior Management Support Administrators
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and secretarial support. Emphasise any previous roles where you provided support to management teams, as well as your proficiency in MS Office and other ICT skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of the role and how your skills align with the responsibilities, such as diary management and minute-taking.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your NVQ 3 in Business Administration. If you have any additional certifications or training related to administration, be sure to include those as well.
Showcase Interpersonal Skills: In your application, provide examples of how you've effectively communicated and collaborated with teams in past roles. This is crucial for a position that involves supporting senior leadership and supervising staff.
How to prepare for a job interview at Norfolk and Suffolk NHS Foundation Trust
✨Showcase Your Administrative Skills
Be prepared to discuss your experience with secretarial and administrative tasks. Highlight specific examples where you've successfully managed complex reports, presentations, or diary management, as these are key responsibilities for the role.
✨Demonstrate Leadership Qualities
Since the position involves supervising and training other staff, be ready to share your experiences in leadership. Discuss how you've supported team members in the past and any strategies you used to ensure their development and performance.
✨Emphasise Your Interpersonal Skills
This role requires strong interpersonal skills, so think of examples that showcase your ability to communicate effectively with various stakeholders. Be prepared to explain how you handle conflicts or difficult situations within a team.
✨Research the Organisation
Familiarise yourself with Norfolk and Suffolk NHS Foundation Trust and its commitment to equality, diversity, and inclusion. Understanding their values will help you align your answers with their mission and demonstrate your genuine interest in the role.
