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- Tasks: Provide compassionate support and assessment over the phone to those in crisis.
- Company: Join a dedicated mental health team making a real difference in people's lives.
- Benefits: Flexible hours, robust training, mentorship, and opportunities for professional growth.
- Why this job: Be a vital part of a 24/7 crisis service and help shape mental health support.
- Qualifications: Registered mental health professional with experience in crisis intervention.
- Other info: Dynamic role with opportunities for leadership and personal development.
The predicted salary is between 37000 - 44000 £ per year.
As a Senior Crisis Care Practitioner you can expect to be:
- Answering calls from Service Users and professionals
- Triaging and assessing over the phone
- Safety planning
- Documenting calls, including referrals and notes to other teams
- Acting as liaison with other professionals and teams
- Occasionally creating formulations and plans for regular callers
- Taking lead or championing subjects such as Learning Disability, Youth, Drug & Alcohol, Perinatal, etc. (providing training, knowledge sharing, attending conferences or meetings)
- Shadowing other teams where appropriate
- Delivering brief interventions over the phone where appropriate
- Participating in quality improvement activities
You will also have the opportunity to co‑coordinate shifts, provide clinical oversight and support to practitioners, support teaching and training opportunities, lead on staff development, and serve as a visible role model reflecting the values of the trust and service vision.
When you join us you will receive a robust training and induction package with ongoing support, a supernumerary period, and an allocated mentor to train and support you. We are seeking experienced registered mental health professionals to utilize your clinical skills in a different setting. The 111 Mental Health Option provides a 24/7 crisis telephone line via the 111 service, offering support, advice and assessment in a compassionate, patient‑focused, recovery‑oriented manner. Opportunities are available for both full‑time and part‑time hours, with a combination of shifts aligned with service need. We support professional development and offer the chance to grow your management skills, take on responsibilities, and help shape our service.
Crisis Care Practitioner in Bury St Edmunds employer: Norfolk and Suffolk NHS Foundation Trust
Contact Detail:
Norfolk and Suffolk NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Care Practitioner in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to professionals in the mental health field, especially those who work in crisis care. Attend relevant events or webinars to make connections and learn more about the industry.
✨Tip Number 2
Practice your phone skills! Since you'll be triaging and assessing over the phone, it’s crucial to feel confident in that setting. Role-play with friends or colleagues to get comfortable with the types of conversations you might have.
✨Tip Number 3
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with specific populations like youth or those dealing with substance abuse. This will set you apart as a candidate who can lead and champion important subjects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Crisis Care Practitioner in Bury St Edmunds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Crisis Care Practitioner role. Highlight your relevant experience in crisis management and any specific skills that align with the job description, like triaging or safety planning.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your clinical skills can make a difference in our 111 Mental Health Option. Use examples from your past roles to illustrate your ability to provide compassionate, patient-focused care.
Be Clear and Concise: When documenting your experiences, keep it straightforward. Use bullet points where possible to make your application easy to read. We want to see your strengths without wading through unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll have access to all the latest updates about the role and our services.
How to prepare for a job interview at Norfolk and Suffolk NHS Foundation Trust
✨Know Your Stuff
Make sure you brush up on your mental health knowledge, especially around crisis intervention and the specific areas mentioned in the job description like Learning Disability and Drug & Alcohol. Being able to discuss these topics confidently will show that you're not just qualified but genuinely interested in the role.
✨Practice Your Listening Skills
As a Crisis Care Practitioner, you'll be answering calls and triaging situations. Practise active listening techniques before your interview. This will help you demonstrate your ability to assess and respond to needs effectively during the interview, which is crucial for the role.
✨Showcase Your Team Spirit
This role involves liaising with other professionals and teams, so be ready to share examples of how you've worked collaboratively in the past. Highlight any experiences where you’ve taken the lead or championed a subject, as this aligns perfectly with what they’re looking for.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they support professional development. This shows that you’re not only interested in the position but also in how you can grow within the organisation.