Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust
Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust

Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust

Ipswich Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Learning Disabilities Transformation agenda and ensure high-quality care delivery.
  • Company: Join Norfolk and Suffolk NHS Foundation Trust, dedicated to mental health and wellbeing services.
  • Benefits: Enjoy a supportive work culture with opportunities for professional development and community impact.
  • Why this job: Make a real difference in mental health services while working with passionate professionals.
  • Qualifications: Degree level education with management or clinical experience; leadership skills are essential.
  • Other info: We promote diversity and welcome applications from all backgrounds.

The predicted salary is between 43200 - 72000 £ per year.

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people\’s and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

Our Future Leadership Structure will see our clinical teams working more closely with partners at place level alongside strengthening clinical and professional leadership. We are also developing a clinical transformation programme alongside our partners to enhance the clinical outcomes our service users experience as well as continuing to improve experience of care.

The role will work the within the East Locality, Suffolk, in NSFT with a focus on Learning Disabilities Specialist Services to deliver a high quality consistent clinical operating model of care. The successful candidate will be leading the Learning Disabilities Transformation agenda in Suffolk ensuring the services within this this portfolio provide evidence based care. Working with VCSE, external statutory providers and the ICB will be a key function in building a network on which to best support and develop these services. If your passionate about ensuring Learning Disabilities services meet the needs of our services users we would love to hear from you.

Main duties of the job

The Associate Director of Operation will work closely with the Associate Director of Nursing to ensure that high quality care is delivered within the Locality services and providing professional leadership to operational colleagues across the locality.

You will promote a culture of learning and openness and ensure clinical staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.

Working for our organisation

We are looking to appoint an individual who have a passion for our work and a track record of achievement in influencing colleagues and partners to deliver high quality care. We are seeking an inspirational and compassionate leader who will develop their teams to provide outstanding care.

If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying for this role.

We are determined to create a safer, kinder and better organisation.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Qualifications

  • Degree level education supplemented by postgraduate study and management or clinical experience to master’s degree level or equivalent.
  • Other professional qualifications relevant to the role

Experience

  • Successful recent achievement record within a large, complex, NHS environment
  • Successful recent experience of leading and managing transformational change, and service redesign, including staff consultation and engagement
  • Able to demonstrate an understanding and experience of motivating people and transforming services
  • Engaging with appropriate stakeholders to shape delivery of healthcare services

Skills

  • Strong and credible leadership skills
  • Ability to use influencing and negotiating skills, including in situations of controversy and conflict
  • IT skills – significant proficiency in use of MS Office suite and other IT systems.
  • Demonstrable knowledge of NHS information systems, data sources and benchmarking resources

Knowledge

  • Well-developed understanding of health service issues
  • Good understanding of current emerging health issues, commissioning systems and performance standards

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your \”junk\” mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your \” junk\” inbox.

EQUAL OPPORTUNITIESApart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Peter Henson Job title Locality Director of Operations Email address Peter.Henson@nsft.nhs.uk Additional information

Susie Howlett- Associate Director of Operations , Specialist Services Susie.howlett@nsft.nhs.uk

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Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust employer: Norfolk and Suffolk NHS Foundation Trust

Norfolk and Suffolk NHS Foundation Trust is an exceptional employer dedicated to fostering a culture of equality, diversity, and inclusion, ensuring that all employees feel valued and respected. With a strong focus on professional development and transformational leadership, the Trust offers numerous opportunities for growth within a supportive environment, making it an ideal place for passionate individuals committed to improving mental health services in the community. Located in the picturesque regions of Norfolk and Suffolk, employees benefit from a collaborative work culture that prioritises high-quality care and innovative service delivery.
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Contact Detail:

Norfolk and Suffolk NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust

✨Tip Number 1

Familiarise yourself with the Norfolk and Suffolk NHS Foundation Trust's values and mission. Understanding their commitment to equality, diversity, and inclusion will help you align your approach and demonstrate your passion for these principles during any discussions.

✨Tip Number 2

Network with current or former employees of NSFT, especially those in leadership roles. Engaging in conversations about their experiences can provide valuable insights into the organisational culture and expectations, which you can leverage in your application process.

✨Tip Number 3

Stay updated on current trends and challenges within the NHS, particularly regarding mental health services and learning disabilities. Being knowledgeable about these topics will allow you to speak confidently about how you can contribute to the transformation agenda in Suffolk.

✨Tip Number 4

Prepare to discuss specific examples of your leadership and transformational change experience. Highlighting your past achievements in motivating teams and improving service delivery will showcase your suitability for the Associate Director of Operations role.

We think you need these skills to ace Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust

Strong Leadership Skills
Transformational Change Management
Stakeholder Engagement
Influencing and Negotiating Skills
Operational Management
Clinical Governance
Evidence-Based Care Delivery
Team Development and People Management
Understanding of NHS Systems and Processes
Data Analysis and Benchmarking
Communication Skills
Conflict Resolution
IT Proficiency in MS Office Suite
Knowledge of Health Service Issues
Commitment to Equality, Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Associate Director of Operations position. Tailor your application to highlight how your experience aligns with their needs.

Highlight Relevant Experience: Emphasise your recent achievements in a large NHS environment, particularly in transformational change and service redesign. Use specific examples to demonstrate your leadership and management skills.

Showcase Your Passion: Convey your passion for improving mental health services and your commitment to equality, diversity, and inclusion. This is crucial for the Trust, so make sure it shines through in your application.

Proofread and Format: Ensure your application is well-structured and free from errors. Use clear headings and bullet points to make it easy to read. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Norfolk and Suffolk NHS Foundation Trust

✨Understand the Role and Responsibilities

Make sure you thoroughly read the job description and understand the key responsibilities of the Associate Director of Operations. Be prepared to discuss how your experience aligns with leading transformational change and managing complex NHS environments.

✨Showcase Your Leadership Skills

As a candidate for a leadership position, it's crucial to demonstrate your strong leadership skills. Prepare examples of how you've motivated teams, influenced colleagues, and driven quality improvements in previous roles.

✨Emphasise Your Commitment to Diversity and Inclusion

Given the Trust's commitment to equality, diversity, and inclusion, be ready to discuss how you have promoted these values in your past work. Share specific instances where you've contributed to creating an inclusive environment.

✨Prepare for Stakeholder Engagement Scenarios

Since engaging with stakeholders is a key function of this role, think about past experiences where you've successfully collaborated with various partners. Be prepared to discuss how you would approach building networks to support Learning Disabilities services.

Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust
Norfolk and Suffolk NHS Foundation Trust
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  • Associate Director of Operations (Band 8c) - Operations - Norfolk and Suffolk NHS Foundation Trust

    Ipswich
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-02

  • N

    Norfolk and Suffolk NHS Foundation Trust

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