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- Tasks: Join our admin team as a receptionist, being the first point of contact for patients and staff.
- Company: Norfolk and Norwich University Hospital is a leading NHS trust providing top-notch care and innovation.
- Benefits: Enjoy flexible hours, discounted gym memberships, and access to on-site nursery and cafes.
- Why this job: Be part of a vibrant team in a supportive environment while making a real difference in healthcare.
- Qualifications: Enthusiasm, proactivity, and strong organisational skills are essential; no prior experience required.
- Other info: Gain valuable experience in respiratory medicine and enjoy career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
6 days ago Be among the first 25 applicants
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The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a receptionist. The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD, tuberculosis; as well as a vibrant outpatient department, respiratory investigation unit, lung function lab and a large inpatient footprint, all innovated collaboratively between the clinical, nursing and administrative teams. We are looking for someone who is enthusiastic, pro-active and organised to join our vibrant and supportive team.
If you are looking for a role that provides you with the opportunity to show off your caring and compassionate side, you enjoy a busy atmosphere, working methodically with a good attention to detail, and you can work flexibly, we want to hear from you!
As Post Holder You Will
- Be a member of a large dynamic admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams.
- Deal efficiently and effectively with direct and indirect patient contact.
- Be able to work well autonomously and as part of a team.
- Demonstrate and maintain knowledge of Trust and National policies.
- Gain experience of the sub-specialties in Respiratory and provide high-quality secretarial support.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream – access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
For further details / informal visits contact: Name: Billie Steward Job title: Deputy Admin Manager Email address: Billie.steward@nnuh.nhs.uk Telephone number: 01603 289775
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitals and Health Care
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Receptionist - Respiratory employer: Norfolk and Norwich University Hospitals NHS Foundation Trust
Contact Detail:
Norfolk and Norwich University Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Respiratory
✨Tip Number 1
Familiarise yourself with the specific areas of respiratory medicine mentioned in the job description, such as lung cancer and COPD. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the Norfolk and Norwich University Hospital. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Prepare to showcase your organisational skills and ability to handle busy environments. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with challenging situations.
✨Tip Number 4
Reach out to Billie Steward, the Deputy Admin Manager, for an informal chat about the role. This shows initiative and gives you a chance to ask questions that could help you tailor your approach during the application process.
We think you need these skills to ace Receptionist - Respiratory
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the receptionist position in the Respiratory Medicine directorate. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your organisational skills, attention to detail, and ability to work both autonomously and as part of a team.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the department. Mention specific aspects of the job that excite you, such as the opportunity to work in a busy environment and support patients and staff alike.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Norfolk and Norwich University Hospitals NHS Foundation Trust
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the department during the interview. Highlight your interest in respiratory medicine and how you can contribute to the team’s goals.
✨Demonstrate Organisational Skills
Be prepared to discuss your organisational skills and how you manage a busy workload. Provide examples of how you've successfully handled multiple tasks or prioritised effectively in previous roles.
✨Emphasise Teamwork
Since the role involves working as part of a large admin team, be ready to share experiences where you collaborated with others. Discuss how you value teamwork and how it contributes to a positive work environment.
✨Prepare for Patient Interaction Scenarios
Think about potential scenarios involving patient interactions and how you would handle them. Show that you understand the importance of compassion and effective communication in a healthcare setting.
