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- Tasks: Join our team to provide top-notch patient care in a fast-paced Emergency Department.
- Company: Be part of the largest NHS trust in the UK, known for innovation and excellence.
- Benefits: Enjoy NHS perks, flexible hours, gym discounts, and access to your pay as you earn.
- Why this job: Make a real difference in patients' lives while working with a diverse, supportive team.
- Qualifications: NVQ Level 3 in Care/Health and previous experience in a nursing role required.
- Other info: Opportunities for professional development and a friendly, collaborative work environment.
The predicted salary is between 21500 - 23500 £ per year.
Senior Health Care Assistant – Emergency Department
The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as a Senior Health Care Assistant. The NNUH hosts the busiest Emergency Department in the East of England seeing over 140,000 patients every year.
This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We\’re looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care.You\’ll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience
Main duties of the job
Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH\’s \’PRIDE\’ values of People focused, Respect, Dedication, Integrity and Excellence.
Maintaining clear documentation and communicating observations to the Nursing Team
Opportunity to work with a diverse multidisciplinary team.
Opportunities to develop with support from peers and ED Education Team
Induction Package, working in different areas as part of orientation to understand how the department works.
Shift Times are Day and Night
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream – access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job responsibilities
The following skills and experience will be required and are essential for the successful candidates:
- To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
- To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition
- To report all care that has been given to patients within the team to a Registered Nurse.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
- To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible
Person Specification
Qualifications
- Completion of a relevant Health Care Assistant training programme if applicable
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience
- Some previous experience in a nursing/Care Assistant role
Skills
- Good interpersonal and communication skills
- Good organisational skills
- Effective role model, demonstrating NNUH\’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a yearper annum, pro rata
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Senior Health Care Assistant - Emergency Department employer: Norfolk and Norwich University Hospital
Contact Detail:
Norfolk and Norwich University Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Health Care Assistant - Emergency Department
✨Tip Number 1
Get to know the Emergency Department! Familiarise yourself with the team and the environment. This shows your genuine interest and helps you stand out when you apply through our website.
✨Tip Number 2
Practice your communication skills. Being able to convey information clearly is key in healthcare. Try role-playing scenarios with friends or family to boost your confidence before interviews.
✨Tip Number 3
Network like a pro! Connect with current staff on LinkedIn or attend local healthcare events. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Be ready for situational questions in interviews. Think about how you would handle emergencies or patient care scenarios. Show us that you embody NNUH's PRIDE values in your responses!
We think you need these skills to ace Senior Health Care Assistant - Emergency Department
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for patient care shine through. We want to see that you genuinely care about making a difference in people's lives, especially in a busy environment like the Emergency Department.
Tailor Your CV: Make sure your CV is tailored to the role of Senior Health Care Assistant. Highlight your relevant experience and skills that align with our PRIDE values. This helps us see how you fit into our team and the kind of care you can provide.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Early: Don’t wait until the closing date to submit your application! Due to high volumes of applications, we might close the post early. Apply through our website as soon as you can to ensure your chance at joining our fantastic team.
How to prepare for a job interview at Norfolk and Norwich University Hospital
✨Know Your Role
Make sure you understand the responsibilities of a Senior Health Care Assistant in the Emergency Department. Familiarise yourself with the key duties mentioned in the job description, such as supporting the Registered Nurse and maintaining clear documentation. This will help you demonstrate your knowledge and commitment during the interview.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to relay important information to a team or support patients and their families. This will highlight your ability to work within a multidisciplinary team.
✨Emphasise Your Values
The NNUH values of People focused, Respect, Dedication, Integrity, and Excellence are at the heart of their mission. Be ready to discuss how you embody these values in your work. Share specific instances where you've demonstrated these qualities, especially in high-pressure situations typical of an Emergency Department.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your response to clinical emergencies or patient care situations. Practice articulating your thought process and decision-making skills in these scenarios. This will show your readiness to handle the challenges of the role and your commitment to providing high-quality patient care.