Student Coordinator/ Medical School Administrator in Norwich

As a Student Coordinator/Medical School Administrator, you'll play a vital role in supporting medical students and faculty, coordinating programmes, and ensuring smooth delivery of high-quality education. This is a dynamic position requiring strong organisational skills, attention to detail, and the ability to work independently while collaborating with colleagues across the Trust and UEA.

Our team thrives on PRIDE values - People Focused, Respect, Integrity, Dedication, and Excellence. We’re passionate about creating a supportive, inclusive environment where every member feels valued. You’ll join a friendly, professional team that works hard, celebrates success, and is committed to continuous improvement.

If you’re proactive, resourceful, and eager to make a difference in medical education, this is the team for you. Together, we deliver excellence and shape the future of healthcare.

Main duties of the job:

• Manage and organise undergraduate medical education programmes.
• Liaise with UEA and ensure smooth delivery of teaching events.
• Coordinate student rotations, maintain accurate data, and support faculty with planning and reporting.

We’re looking for someone highly organised, detail-oriented, and proactive, with excellent communication skills and the ability to work independently. Strong IT skills, experience with databases, and confidence in handling complex schedules are essential. Flexibility, problem-solving, and a professional approach are key to success.

Typical decisions you’ll make:

• Adjusting student timetables to resolve last-minute changes in clinical placements.
• Prioritising tasks when managing multiple programme deadlines and events.
• Deciding how to allocate resources for teaching sessions to ensure curriculum requirements are met.

If you enjoy working in a fast-paced, collaborative environment and want to make a real impact on medical education, this role is for you.

About us:

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities:

• Coordinate and organise the MBBS programmes for the students/doctors joining the Trust.
• Contact patients inviting them to attend patient structured teaching - Ensuring there are sufficient number of patient volunteers.
• Ensure that all relevant paperwork and authorisations are in place prior to commencement of students.
• Represent the Trust at Health Education England and School Meetings and implement any changes that are required to programmes and reporting.
• Support the Director of Clinical Skills and the Programme Directors for the delivery of curriculum mandated by the UEA and respective Schools.
• Communicate frequently with medical schools, each with specific requirements.
• Support for medical students and their rotations will require excellent planning and organisational skills.
• Attend and represent the Trust at Medical School meetings, implementing any changes that are required supporting the Undergraduate Sub-Dean/DME.
• Analyse data and maintain data sets for coherent reporting.
• Work with the Specialist Tutors within the Trust who hold Education and Training requirements.
• Liaise with technical skills team regarding training/simulation events, inductions etc.
• Assist with the development and implementation of new policies/procedures/guidelines.
• Be prepared to travel to meetings and events, as required (any travel costs incurred will be reimbursed).

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification:

• Qualifications: Level 4 in Business/Administration or equivalent experience.
• Experience: Experience of customer services.
• Skills: Excellent communication skills both written and verbal. Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence. Demonstrates understanding and commitment to Equality, Diversity and Inclusion.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.