Imaging Lead Matron/Practitioner in Norwich

An excellent opportunity has arisen for an Imaging Lead Matron/Practitioner role (NMC/HCPC registered). This role would suit someone who wishes to play a key role in maintaining the quality of care delivered to patients within the NNUH Radiology services. The successful candidate will be managing and working alongside colleagues across our Imaging modalities (Acute and CDC). The role of the Matron is fundamental to ensuring patients receive safe, high-quality care and a positive patient experience which is responsive to the needs of the patients, families, and their carers. Therefore, we are seeking an experienced registered practitioner who has strong leadership skills and is passionate about developing services. This post holder will require knowledge, skill, and attention to detail to continue to deliver real improvements in quality. Above all, we are looking for an individual who has a passion for making a difference and is committed to delivering excellent patient care in a safe environment.

Main duties of the job

• Reporting to the Imaging Service Operational Manager, the post holder will be an integral member of the Leadership Team and accountable for the delivery of optimum quality patient care.
• You will have a particular responsibility to contribute to the development of Clinical Governance and Service Improvement, alongside the Imaging Governance Lead, to modernise patient services and ensure the active involvement of patients and carers in the way services are developed, delivered, and evaluated.
• Accountable for the delivery of optimum quality patient care across Radiology, Clinical Decision Centre, Vascular Access, and Interventional Radiology including the Pre-Operative Assessment Service.

Responsibilities include:

• Inclusive leadership, professional standards, and accountability.
• Governance, patient safety, and quality.
• Workforce planning and resource management.
• Patient experience and reducing health inequalities.
• Performance and operational oversight.
• Digital and information technology.
• Education, training, and development.
• Research and development.
• Collaborative working and clinical effectiveness.
• Service improvement and transformation.

Provide strong leadership, visible, credible senior nursing/midwifery presence accessible to all staff, patients, and their families for advice, assistance, and support.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service.
• Multi Faith prayer room at NNUH Colney Lane site.
• Discounted gym memberships.
• Excellent pension scheme and annual leave entitlement.
• Wagestream - access up to 40% of your pay as you earn it.
• Free Park & Ride service direct to NNUH Colney Lane site.
• Free 24-hours confidential counselling support.
• On-site Nursery at NNUH Colney Lane.
• On-site cafes offering staff discounts at NNUH Colney Lane.
• Flexible staff bank.
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme, and home electronics.

Job responsibilities

As Imaging Lead Matron/Practitioner, the post holder is expected to ensure that the services provided are responsive to patient needs, that the planning of services involves patients and users, and reflects the diverse population served. There is an expectation that the post holder will work closely with Ward & Department Leads, Matrons, Nurse Director, Care Group colleagues, and across Care Groups and Trust boundaries in the interest of patient care.

Be responsible for the line management of direct reports, including setting objectives and undertaking appraisals, managing conduct, performance, and managing health and sickness issues as and when they arise. This includes ensuring they maintain their continuous professional development and are developed to maximise their performance in their roles.

Continue to contribute and develop Radiology nursing/HCPC continued practice development in close collaboration with the higher education authorities. Support the Service Operational Managers in the management of waiting lists ensuring staff availability, so that Imaging resources are used to the maximum capacity in order to meet national Imaging targets (ie: DM01) for both Imaging diagnostic and therapeutic services.

Participate in Trust-wide nursing/midwifery/practitioner projects and activities, communicating Care group and department specific issues to the wider Trust agenda. Embed a learning culture to review risk, learning from incidents and near misses, by leading a solution-focused approach to review, ensuring that lessons are learned and shared. Ensure patient and public involvement is integral to the planning and delivery of clinical services. Work closely with representative groups to gain feedback on service delivery issues that can be used to inform changes and developments.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Person Specification

Skills

• Analyse detailed data and information, including preparing responses to issues, weighing risks, and forming judgements often within tight timescales.
• Coaching and values-led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams.

Qualifications

• Registration Nurse/Operating Department Practitioner/Paramedic with NMC or HCPC.
• Degree level or equivalent extensive experience.

Experience

• Significant operational management experience at senior organisational/middle management level.
• Extensive experience in the Radiology setting at a senior level to ensure clinical and nursing standards are met.

Attitude and Aptitude

• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication, and Excellence.
• Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.
• Ability to cope with competing priorities and demanding/changing workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.